Account Executive

Emperor; United Arab Emirates; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading corporate communications agency in the UAE is seeking a proactive Account Management Assistant. This role involves supporting the team with client communications, project documentation, and administrative tasks, while learning about account management across various communication disciplines. Ideal candidates will demonstrate creativity, problem-solving skills, and a commitment to client satisfaction. Join us to contribute to exciting projects and grow within a dynamic team.

Qualifications

• Relevant experience and job-related skills required.
• Demonstrates values like creativity and enthusiasm.

Responsibilities

• Assisting in day-to-day account management and client communication.
• Maintaining client relationships and coordinating project logistics.
• Tracking project progress and addressing issues proactively.

Skills

Creativity

Problem Solving

Communication

Job description

About Emperor

Emperor is for your great ambitions. We're an employee-owned corporate communications and creative agency with more than 280 partners specialising in reporting, brand, digital, employee engagement, change, and sustainability.

We want to be the agency of choice for ambitious talent. So, we're looking for brilliant people who actively want to create great things with us.

The Role

Reporting to Senior Account Managers and Account Directors, this role focuses on:

1. Supporting the team in delivering communication projects by assisting with administrative tasks, client communication, and project documentation.
2. Helping manage day-to-day client needs and providing consistent, timely updates to ensure smooth communication between clients and internal teams.
3. Learning the nuances of client service and project management, gaining exposure to various aspects of account management across multiple communication disciplines.
4. Assisting in preparing client materials, reports, and timelines under guidance, ensuring accuracy and consistency.
5. Supporting the team to meet client expectations and deliver projects efficiently, focusing on learning and growth to take on more responsibility over time.

Success in this role is measured by your ability to learn quickly, support the team effectively, and contribute to the successful delivery of client work, ultimately supporting client satisfaction and account success.

What you'll be doing in this role

The responsibilities include:

1. Assisting in day-to-day account management, including administrative tasks, client communication, and documentation.
2. Maintaining client relationships through timely and accurate delivery of project materials, reports, and updates.
3. Coordinating project logistics, such as scheduling meetings and managing timelines.
4. Supporting the creation of client-facing documents, ensuring quality and consistency under supervision.
5. Tracking project progress and proactively addressing any issues.
6. Gathering insights and data for reports, ensuring organized and accessible information.
7. Maintaining thorough project documentation, including meeting notes, client feedback, and action items.
8. Learning about client industries and communication strategies to become a more effective team member.

What you'll need to be successful in this role

• Demonstrate our values: Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning, and Razor Sharp.
• Relevant experience and job-related skills.
• Exhibit behaviours aligned with our values, such as fresh thinking and lateral problem-solving.

Next Steps

If shortlisted, the recruitment team will contact you via email to begin the process. We aim to respond within 5 working days, though this may vary with application volume. Good luck!

We are committed to diversity and inclusion and welcome applicants from all backgrounds. Please let us know if there are accommodations we can provide to support your application process.