Mall Customer Service Executive (UAE National)

Confidential Company; Al Ain; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mall Customer Service Executive to provide exceptional service and support for pre-opening operations. The ideal candidate will possess strong communication skills in both English and Arabic, demonstrating a proactive approach to customer engagement and marketing coordination. This role involves managing leasing inquiries, coordinating with vendors, and participating in promotional activities, making it perfect for those eager to learn and grow in a dynamic environment. Join a team that values professionalism and customer satisfaction in a vibrant mall setting.

Qualifications

• Strong communication skills in English & Arabic.
• Tech-savvy with knowledge of social media and digital marketing.

Responsibilities

• Assist with administrative support for mall pre-opening operations.
• Serve as a front-facing customer service representative.
• Manage customer feedback and community engagement.

Skills

Communication Skills

Customer Service Principles

Digital Marketing

Event Coordination

Tools

Social Media

Job description

Mall Customer Service Executive (UAE National)

• Assist with administrative support for mall pre-opening operations
• Support marketing and promotional planning
• Coordinate with vendors, tenants, and marketing partners
• Help manage leasing inquiries and tenant onboarding
• Serve as a front-facing customer service representative
• Actively participate in mall-wide promotional activities
• Manage customer feedback and community engagement
• Continue involvement in marketing coordination and tenant relations

Desired Candidate Profile

• Strong communication skills in English & Arabic
• Basic understanding of marketing and customer service principles
• Tech-savvy with knowledge of social media and digital marketing
• Organized, detail-oriented, and proactive
• Friendly, professional, and eager to learn

Employment Type

Full Time

Company Industry

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Services
• Customer Support
• Administration
• Digital Marketing
• Event Coordination

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