Coordinator Operations (UAE Nationals only)

Talabat; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in the UAE is seeking a Coordinator to ensure smooth onboarding and support for new vendors. This role involves training, managing marketing materials, and conducting evaluations to maintain high standards. The ideal candidate will have excellent communication skills and attention to detail, ensuring vendor satisfaction and compliance with company standards.

Qualifications

• Working experience in the same or relative positions is a plus.
• Fluent English (Spoken and written); Arabic is a plus.

Responsibilities

• Facilitate the onboarding process for new vendors.
• Develop and deliver training programs for new vendors.
• Conduct regular mystery shopping activities to evaluate vendor performance.

Skills

Communication

Time Management

Attention to Detail

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Role Summary

As a Coordinator, you will play a crucial role in ensuring the smooth onboarding and ongoing support of new

vendors. You will be responsible for coordinating vendor training, managing marketing assets, conducting mystery

shopping, and providing comprehensive support to our vendors.

What's On Your Plate

? New Vendor Onboarding:

Facilitate the onboarding process for new vendors, ensuring all necessary documentation and information

are collected and processed efficiently.

Coordinate with vendors to ensure they understand our onboarding requirements and timelines.

? Vendor Training:

Develop and deliver training programs for new vendors to familiarize them with our systems, processes,

and standards.

Provide ongoing training and support to existing vendors as needed.

? Mystery Shopping:

Conduct regular mystery shopping activities to evaluate vendor performance and adherence to company

standards.

Prepare detailed reports on findings and provide actionable feedback to vendors and internal teams.

? Marketing Assets Delivery:

Manage the distribution of marketing assets to vendors, ensuring timely and accurate delivery.

Coordinate with the marketing team to develop and update promotional materials as needed.

? Vendor Support:

Serve as the primary point of contact for vendor inquiries and support requests.

Resolve issues promptly and escalate to appropriate teams when necessary.

Maintain strong relationships with vendors, ensuring their needs are met and they are satisfied with our

services.

What Did We Order

? Bachelor's Degree in any discipline

? Working experience in the same or relative positions is a plus

? Excellent communication skills

? Essential Skill Sets and criteria

? High attention to details

? Strong time management

? Team cooperation attitude

? Strong communication, research, and writing skills.

? Attention to detail and a commitment to delivering high-quality work.

? Driving License

? Desired Skill Sets and added bonus:

? Microsoft Office Suite

? Flexibility

? Languages/system experiences etc. :

? Fluent English (Spoken and written)

? Arabic is a plus