Sales Coordinator at InterContinental Fujairah Resort

IHG Hotels & Resorts; Fujairah City; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a dynamic team at an esteemed luxury hotel brand, where your passion for hospitality and sales coordination will shine. As a Sales Coordinator, you'll play a pivotal role in driving revenue and maximizing market opportunities. Your responsibilities will include preparing essential documents, managing inquiries, and supporting promotional campaigns that elevate guest experiences. This position offers a unique opportunity to work in a vibrant environment that values creativity and collaboration, ensuring every day is filled with new challenges and the chance to make a lasting impact.

Benefits

Competitive pay and benefits

Opportunities for career growth

Dynamic work environment

Team-building events

Qualifications

• Experience in Sales Coordination or Hotel Sales preferred.
• Excellent communication and organizational skills are essential.

Responsibilities

• Prepare administrative documents and reports for the Sales Team.
• Respond to inquiries and maintain correspondence databases.
• Support promotional campaigns and coordinate advertising activities.

Skills

Sales Coordination

Communication Skills

Organizational Skills

Fluency in English

Customer Service

Education

Bachelor's degree in Business Administration

Diploma in Hospitality Management

Tools

Microsoft Office Suite

Opera

Delphi

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

As Sales Coordinator, you will support the Sales Team in driving revenue and maximizing market opportunities. Based at our Dubai Sales Office, the Sales Coordinator will provide essential coordination and administrative services to assist in ensuring smooth operations and impactful sales efforts across the region.

Some of your main role responsibilities are:

• Prepare administrative documents and reports required by the Sales Team.
• Respond to telephone and email inquiries promptly and professionally.
• Participate in daily, weekly, and monthly commercial meetings.
• Maintain and manage correspondence databases and filing systems (manual and electronic).
• Support promotional campaigns and coordinate mass mailings.
• Assist in compiling budgets, business plans, and departmental action plans.
• Handle creative briefs and coordinate advertising activities.
• Update promotional materials and maintain adequate stock of printed items and corporate gifts.
• Support sales and marketing strategies and plans under the guidance of superiors.
• Distribute and track sales leads in alignment with business objectives.
• Conduct telemarketing campaigns and follow-up calls to generate leads and increase engagement.
• Provide departmental payroll and attendance data via Civil Soft.
• Coordinate and support trade shows, exhibitions, and hotel functions as assigned.
• Assist Sales colleagues in organizing travel itineraries and weekly plans.
• Help in the preparation of proposals, groups and FIT contracts.
• Coordinate site inspections and ensure a memorable experience for potential clients.
• Handle special requests, bookings, complaints, and IHG Rewards-related matters efficiently.
• Support sales team entertainment activities and client engagement plans.
• Provide comprehensive guest information to elevate their experience.
• Champion IHG Business Rewards and ensure bookers’ activities are recorded accurately and timely.
• Actively participate in hotel events such as Town Halls, Onboarding sessions, and special celebrations.
• Assist in planning induction and training schedules for new team members.
• Assist in all other administration work related to the sales and marketing team, as instructed by the superiors.
  
  

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor's degree or diploma in Business Administration, Hospitality Management, or related field.
• Prior experience in Sales Coordination or Hotel Sales is preferred.
• Fluency in English (written and spoken); additional languages are a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with Opera, Delphi, or similar CRM/hospitality systems.
• Excellent communication and organizational skills.
  
  

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.