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Job Description
Managing Property Operations and Engineering Budgets
- Supervises the complete Engineering team.
- Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Establishes and manages an effective rooms maintenance program.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Selects and orders or purchases new equipment, supplies, and furnishings.
- Inspects and evaluates the physical condition of facilities to determine the work required.
- Recommends or arranges for additional services such as painting, repairs, renovations, and replacements.
- Supervises daily operations of Engineering.
Maintaining Property Standards
- Maintains accurate logs and records.
- Assists in planning, scheduling, and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
- Handles guest problems and complaints effectively.
- Empowers employees to provide excellent service.
- Creates a positive atmosphere for guest relations through leadership.
Managing Profitability
- Establishes priorities for property maintenance needs.
- Ensures communication across responsibilities to meet business objectives.
Managing Human Resources Activities
- Recognizes and celebrates team successes.
- Maintains open, collaborative relationships with staff.
- Ensures fair treatment and equitable policies.
- Strives to improve service performance and provides feedback.
- Supervises emergency procedures training.
- Reviews employee satisfaction and addresses concerns.
- Solicits feedback and ensures regulatory compliance.
- Manages disciplinary procedures and documentation.
- Administers policies fairly and consistently.
- Ensures staff are familiar with emergency procedures and trained regularly.
- Coordinates technical and skills training programs.
- Initiates fire safety training with local authorities.
- Maintains staffing and holiday balances, reporting to HR.
- Familiar with operational standards manuals.
- Performs other duties as assigned, including support for new openings and additional tasks.
Qualifications
- Education: Degree in Engineering or equivalent
- Experience: Minimum 3 years in a similar role
- Other: Computer skills and good communication skills
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunities for growth within the property and globally
- Participation in CSR activities like Planet 21
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