Waiter/Waitress - All Day Dining

AccorHotel; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Food & Beverage Server to join their team. This role is essential in delivering exceptional service to guests, ensuring that every dining experience is memorable. You will be responsible for maintaining a thorough knowledge of the menu, anticipating guest needs, and handling financial procedures with precision. If you thrive in a fast-paced environment and have a passion for hospitality, this is an exciting opportunity to grow your career in a vibrant location, just minutes away from iconic landmarks.

Qualifications

• Flexibility to respond to a range of different work situations.
• Ability to multi-task and manage multiple responsibilities.

Responsibilities

• Maintain detailed knowledge of the restaurant menu & daily specials.
• Serve and clear food and beverage items in a professional manner.
• Handle financial procedures according to guidelines set by the finance department.

Skills

Flexibility

Multi-tasking

Communication Skills

Ability to Work Under Pressure

Job description

Scope and Objectives

This position is concerned with being responsible for serving food & beverage to the guest according to the service standards policy procedure & etiquette in line with our motto.

Key Deliverables and Responsibilities

• Maintain detailed knowledge of the restaurant menu & daily specials at all times
• To be familiar with the beverage service including glasses used and appropriates garnishes
• Anticipate and service of guests requirements at all times
• Use opening and closing checklist to ensure smooth opening and closing of the venue
• Ensure service stations are constantly cleared and restocked during service
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Present menus in a proactive manner
• To feel empowered and accountable within the work place
• Keep manager on duty updated of any guest feedback so they can update the Glitch Report
• Maintains the HACCP & FIFO standards as required by the regional governing body
• Follow Hotel Evacuation Policy in case of an Emergency
• Attend all necessary briefings and training sessions as instructed by the Manager
• Handle financial procedures according to guidelines set by the finance department
• Identify potential problems and anticipate guest needs ask for assistance before service breakdown occurs
• Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
• All issues and negative guest feedbacks needs to be properly reported on glitch system
• Follow care program at all times and report issues through the system to maintenance

Qualifications :

• Flexibility to respond to a range of different work situations
• Must have the ability to multi Task
• Good communication skills
• Ability to work under pressure

Additional Information :

Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.

Remote Work :

No

Employment Type :

Fulltime