We are looking to hire a Business Development Manager/Sales Manager for a Dubai-based client. As a Business Development Manager, you will play a key role in expanding the customer base by identifying and securing new business opportunities in the B2C and B2B e-commerce fulfillment, warehousing, and last-mile delivery sectors. This role requires a dynamic sales professional with industry knowledge, strong client relationships, and the ability to drive lead generation, partnerships, and revenue growth.
You will be responsible for building relationships with DTC brands, online retailers, corporate businesses, and marketplaces, ensuring our solutions remain at the forefront of logistics innovation.
Key Responsibilities
- Develop and execute a sales strategy to drive revenue growth in e-commerce fulfillment, warehousing, and last-mile delivery.
- Identify and engage potential B2C brands, online retailers, marketplaces, and B2B corporate clients.
- Build strategic partnerships with retailers, e-commerce platforms, distributors, and supply chain service providers.
- Optimize the sales funnel, improve lead generation, and increase conversion rates.
- Represent the company at industry events, trade shows, and networking opportunities to build brand awareness and drive new business.
Sales & Account Management
- Develop and manage a pipeline of potential clients to meet and exceed sales targets.
- Lead negotiations, close deals, and structure competitive proposals for DTC brands, online stores, marketplaces, and B2B enterprises.
- Use CRM tools and data analytics to track sales performance, optimize lead management, and improve forecasting.
- Ensure competitive pricing models that align with market demand and company profitability.
Client Relationship Management & Customer Success
- Build and maintain strong, long-term relationships with key clients in e-commerce and B2B sectors.
- Work closely with operations and customer service teams to ensure seamless fulfillment and logistics execution.
- Provide consultative sales approaches, advising clients on the best solutions to scale their e-commerce operations efficiently.
- Drive customer satisfaction, retention, and lifetime value by delivering tailored fulfillment and logistics solutions.
Market Analysis & Competitive Intelligence
- Stay informed about market trends, competitor activities, and new technologies in e-commerce logistics.
- Identify opportunities for new revenue streams and service expansions.
- Utilize data analytics to refine pricing strategies and optimize sales performance.
Qualifications & Experience
- 3+ years of experience in sales, business development, or account management in e-commerce logistics, warehousing, fulfillment, or supply chain solutions.
- Proven track record of achieving and exceeding sales targets in B2C and B2B logistics.
- Strong network and relationships with e-commerce brands, online marketplaces, and corporate B2B clients.
- Expertise in warehouse management, inventory optimization, order fulfillment, and last-mile logistics.
- Excellent negotiation, communication, and relationship-building skills.
- Experience working with CRM tools, sales automation, and data analytics.
- Bachelor's degree in Business, Sales, Logistics, or a related field (preferred).
What We Offer
- Competitive salary plus performance-based commission/bonus.
- Career growth opportunities within a rapidly expanding logistics company.
- A dynamic work environment with a strong entrepreneurial culture.
- The opportunity to shape the sales and commercial strategy of an industry-leading e-commerce logistics provider.
If you are a results-driven business development professional with a passion for e-commerce logistics and fulfillment, we'd love to hear from you! Apply now and be part of the journey to redefine e-commerce logistics in the GCC.