Human Resources Manager

Jumeira Rotana; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Human Resources Manager to lead their HR and training functions. This role is pivotal in fostering a high-performance culture and ensuring a motivated workforce. You will manage recruitment, employee relations, and training initiatives, driving measurable performance improvements. Ideal candidates will possess a strong HR background, a university degree, and a passion for developing talent. Join a vibrant team and contribute to creating an engaging work environment that maximizes productivity and morale.

Qualifications

• Minimum of three years of experience in Human Resources management.
• Fluent in English with a strong understanding of HR functions.

Responsibilities

• Guide all facets of Human Resources including recruitment and performance management.
• Develop and implement HR strategies aligned with business objectives.

Skills

Human Resources Management

Recruitment

Coaching

Performance Management

Employee Relations

Education

University Degree in Human Resources

Professional Human Resources Designation

Tools

Computerized Payroll System

Job description

We are currently seeking passionate and dynamic Human Resources professionals who take pride in their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.

As a Human Resources Manager, you will be responsible for managing the human resources and training functions to support the strategic business objectives of the hotel. The role involves developing and implementing HR and training strategies, fostering a high-performance culture, and ensuring a motivated and engaged workforce. Key responsibilities include:

Human Resources Responsibilities

• Guide and direct all facets of Human Resources, including recruitment, coaching, compensation & benefits, health & safety, performance management, and succession planning.
• Ensure recruitment of high-caliber employees to help achieve business targets while maintaining budgeted staffing plans.
• Provide functional direction and ensure compliance with all legal requirements.
• Serve as a sounding board for colleague concerns, mediating solutions and initiating changes as needed.
• Offer direction, coaching, and counseling on HR issues such as performance management and employee relations.
• Maintain high levels of colleague satisfaction and team spirit through active support, direction, and participation in hotel core committees.
• Establish and implement annual objectives, budgets, and programs for the HR function in alignment with the hotel’s strategic plan.
• Foster a cooperative and engaging work environment that maximizes productivity and morale.

Learning & Development Responsibilities

• Assess current and future training and development needs for the hotel, delivering professional-quality programs and evaluating the effectiveness of training initiatives.
• Conduct a ‘Colleague Development Needs’ analysis and prepare an Annual Learning and Development Plan and budget accordingly.
• Provide professional internal consulting and facilitate off-job training sessions that drive measurable performance improvements and long-term development for all colleagues.
• Shape a service-oriented culture within the hotel by monitoring guest feedback and establishing effective communication methods to share insights with management and colleagues.
• Assist in the selection, training, and development of Departmental Trainers through ongoing workshops and monthly meetings.

Skills, Education, Qualifications & Experiences

You should have a university degree in a related discipline or a professional Human Resources designation with a minimum of three years of experience in the same role. You must be computer literate, ideally with proficiency in a computerized payroll system, and fluent in English. Previous Gulf experiences are preferred, and a track record of career progress and stability is essential.

Knowledge & Competencies

The ideal candidate will be hands-on, enjoy leading from the front, and being part of a winning team. The following competencies are desirable:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations