Assistant Sales Manager -Groups & Events

One&Only Resorts; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading luxury resort in Dubai is seeking an Assistant Sales Manager to enhance client relationships and drive sales for groups and events. The ideal candidate will possess strong negotiation skills, a deep understanding of the travel market, and a passion for exceptional service. Join a dynamic team dedicated to creating unforgettable guest experiences.

Qualifications

• Minimum 2-3 years experience in luxury resorts or five-star hotels.
• Excellent spoken and written English; an additional language is a plus.

Responsibilities

• Engaging with customers to provide quotes and negotiate prices.
• Building and maintaining a portfolio of accounts.
• Implementing sales tactics during negotiations.

Skills

Customer Engagement

Negotiation

Market Understanding

Upselling

Customer Loyalty

Relationship Building

Job description

( 12082 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced Assistant Sales Manager - Groups & Events to join the Sales & Marketing team at One&Only Royal Mirage Hotel in Dubai.

With the global growth of our brands, you will be an integral part of Resort's success and your role goes beyond developing potential relationships with our clients. Where you will add significant value, identifying ways to further strengthen ties between agencies and existing clientele, to continuously support in providing outstanding service to our business; ensuring quality and consistency in all that we do.

Key Duties and Responsibilities

• Engaging with customers to provide quotes and negotiate prices for transient, long stay and group requests.
• Building and maintaining a portfolio of accounts, ensuring record-keeping in our systems to enhance personalized service.
• Deepening your understanding of the market landscape, staying attuned to industry trends, and leveraging this knowledge to effectively position our offerings against competitors.
• Strategically implementing sales tactics during negotiations, while seizing every opportunity to enhance the guest experience through upselling.
• Prioritizing prompt and attentive handling of all requests, reflecting our commitment to exceptional service standards.
• Cultivating customer loyalty by consistently exceeding expectations and embodying the ethos of the One&Only brand in every interaction.
• Nurturing client relationships to foster account growth, while also arranging site visits and engaging in client entertainment activities.
• Collaborating with corporate clients and MICE agencies through proactive sales calls.
  
  

Suitable candidate will be reporting directly to the Account Director - Corporate & Groups and should have a minimum of 2-3 years experience in a similar position in luxury resorts or five-star hotels, who will have a reputation of being a trusted and a collaborative partner of the business. He/She must be presentable, highly dedicated and a great team player with a passion for quality service and must be willing to work flexible hours. Should be able to establish good relationships with potential clients and in depth understanding of the Travel & Tourism market. Should have a proven and successful track record of previous employment within the Sales field.

Excellent spoken and written English. An additional language will be highly regarded.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner The One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.