Returns Coordinator | Unilever Dubai

Returns Coordinator | Unilever Dubai

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a

better business and a better world.

Returns Coordinator | Unilever Dubai | Apply Now

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What Will Your Main Responsibilities Be

Coordinate the loading of outbound deliveries.
Ensure picking and loading are completed on time.
Ensure all planned deliveries are dispatched on time.
Communicate with vendors to ensure all trucks and manpower are available on time for dispatch.
Monitor vendor performance and highlight any issues to the supervisor.
Ensure system PGI is completed and invoice creation.
Ensure all sets of documentation are prepared and handed over to the delivery team.
Reconcile the invoice quantity against the physically loaded quantity.
Create reports in line with the outbound scope.
Coordinate all inbound returns arriving at the warehouse.
Coordinate with the warehouse team on market returns.
Inspect and validate customer claims.
Ensure timely posting of credit notes.
Ensure accurate posting of return stocks.

What You Need To Succeed

Experiences & Qualifications

Bachelor’s degree in business or diploma.
0–2 years of experience in key account management within FMCG industry.
Excellent MS Office proficiency and Power-BI.
Previous SAP/ORACLE knowledge is a must.
Full proficiency of English and Arabic language.

Skills

Good experience with Warehousing and Transportation / inventory.
Strong people skills, leadership skills management.
Passion for Growth.
Team Commitment.
Objective Analytical Power.
Influencing Others.
Self-development.
Excellent communication skills.

Additional Requirements

Driving License.

Leadership

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.