Pool and Bar Supervisor for Bliss 6 at Conrad Dubai

Hilton; Dubai; On-site; AED 40,000 - 55,000; Full time

Job summary

A leading hotel in Dubai is seeking a Pool and Bar Supervisor to oversee bar service at their urban pool oasis. The role involves maintaining high service standards, training staff, and ensuring compliance with regulations. Ideal candidates will have strong beverage knowledge and excellent customer service skills, working in a dynamic environment to enhance guest experiences.

Qualifications

• Experience in a supervisory capacity in Customer Service.
• Strong understanding of drink preparation and service standards.

Responsibilities

• Supervise bar service to ensure high quality and efficient service.
• Train staff on beverage knowledge and compliance with regulations.
• Maximize revenue through upselling and customer service.

Skills

Leadership

Communication

Customer Service

Beverage Knowledge

Job description

A Pool and Bar Supervisor for Bliss 6 Conrad Dubais ultimate urban pool oasis oversees the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing

As a Conrad Dubais ultimate urban pool oasis you will supervise the bar service to offer a high quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality efficient service
• Check that Guest service standards are set implemented and monitored and continuously evaluated
• Setup of the outlet in accordance with the predetermined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Maximise revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques

EOE/AA/Disabled/Veterans

What are we looking for

A Pool and Bar Supervisor for Bliss 6 Conrad Dubais ultimate urban pool oasis is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• A warm personality attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership interpersonal and communication skills
  • Accountable and resilient
• Beverage knowledge is a must for this role as we seek candidates with a strong understanding of drink preparation presentation and service standards.
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service
• A basic level of IT proficiency

What will it be like to work for Conrad Hotels & Resorts

Conrad Hotels & Resorts combines contemporary design sophisticated amenities and personalized service. Conrads guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And our amazing Team Members are at the heart of it all!

Required Experience:

Manager