Reservation Agent

Redcastle Hotel; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Sharjah is seeking a Reservation Agent to manage guest reservations and inquiries. The ideal candidate will possess excellent communication skills and have experience in hospitality or customer service. This role involves providing accurate information about room availability and assisting with guest requests.

Qualifications

• Excellent communication skills required.
• Previous experience in hospitality or customer service preferred.
• Strong organizational skills and attention to detail needed.

Responsibilities

• Handle reservations via phone, email, and online systems.
• Provide guests with accurate information about rooms, rates, and availability.
• Assist in managing guest requests and special requirements.

Skills

Communication skills

Organizational skills

Attention to detail

Education

Experience in hospitality or customer service

Job description

Handle reservations via phone, email, and online systems.

Provide guests with accurate information about rooms, rates, and availability.

Assist in managing guest requests and special requirements.

Job Details :

• Excellent communication skills.
• Previous experience in hospitality or customer service (preferred).
• Strong organizational skills and attention to detail.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Ticketing
• Reservations

Keywords

• Reservation Agent

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