Job Purpose
- To work with work winning and marketing team in the development of new business documentation and submissions.
- To manage and lead the bid process for small tenders by developing and implementing winning strategies.
- Review, analyze and manage the response to client RFP's from start to finish, incorporate for each bid a project team (ops, procurement, commercial, finance) and assign, manage required inputs in order to support the response to tender requirements.
- Liaise with external stakeholders with regards to clarifications and site understanding.
- Develop, challenge and apply various constant improvements in the process by comparing similar models on a case to case basis to ensure competitive edge in the market.
Roles, Responsibilities, Duties
- Lead and manage the business development process for bids
- Prepare bid/no bid documentation and gain approval to bid
- To develop a bid program and having identified necessary resources, secure support from work winning, supply chain, legal, operations, human capital and any other relevant stakeholders
- Provide technical and commercial writing skills for tender responses
- To convert work winning opportunities into successful and profitable contracts
- Work with the work winning team to develop alternative commercial models and offerings
- Work with the work winning team to define and implement bid requirements, owners, responsibilities, and deadlines
- To create a bid strategy and work with the work winning team to identify, capture and develop win themes
- Attending site visits and assisting the BD team in the required project provisions as well as reviewing and analyzing the project requirements such as the scope of works, site information, service level agreements, key performance indicators etc. and advise appropriately
- To ensure that submission documents are complete and fully responsive to formal and informal questions posed in the clients bid documentation
- To ensure that a bid is submitted on time and in the required format
- To keep the work winning team updated on the progress of each bid throughout the process
- To monitor and challenge bid costs
- Objectively review bid submissions and suggest changes/improvements
- Contribute to the development of systems for tenders
- Contribute to the development of submission templates and style guides
- Maintain a schedule of all bid proposals
- Ensure that work winning processes are followed
- Proof the final document, including all text provided by others
- Assisting with estimating for the project provisions and direction on potential negotiation strategies and tactics from a technical and commercial standpoint.
- Risk tracking and management throughout the process.
- Manage and respond to any client requests for post submission clarifications and tender presentations
- Arrange all post bid reviews with customers, post contract award to ensure the technical and commercial suitability.
- On contract award, provide the required handover documentation to the mobilization team and continue to support and provide any required information during the mobilization and delivery phases of the contract.
- Always represent Khidmah in a positive way both internally and externally.
- Always adhere to Company policies and procedures, ensure that the highest level of professionalism is maintained at all times.
- Always adhere to confidentiality and non-disclosure of employee and company information.
Qualifications:
- Education level Degree or equivalent in a Business or FM related discipline.
- Relevant technical and commercial qualifications, certification and/or accreditations relating to the Facilities Management Sector are a plus with a minimum of 3 to 5 years relevant experience.
Experience and Skills:
- minimum of 3 to 5 years experience in bid/proposals writing, preferably with facilities management or related experience
- Skilled user of Microsoft Office Suite to prepare professional documents
- Experience in writing technical documentation, quality documentation, training manuals or similar materials within a corporate environment
- Time Management Be able to manage one's own time and the time of others to meet deadlines.
- Coordination Have flexibility to adjust actions in response to changes in priorities
- Decision Making Be aware of the impact of decisions on the team and be able to make decisions based on limited information
- Problem Solving Being aware of and understanding the implications of new information for both current and future proposals
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions