Cluster Sales Manager - Corporate

Accor; Dubai; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player in hospitality seeks a passionate Sales Manager to drive business opportunities and enhance guest experiences. In this role, you will implement strategic sales activities, build strong relationships with clients, and ensure high standards of service excellence. Join a supportive team where creativity and proactive thinking are valued, and where your contributions will significantly impact the guest experience. This is your opportunity to grow in a dynamic environment that celebrates the art of hospitality and fosters personal and professional development.

Benefits

Exclusive benefits

Career development opportunities

Supportive work environment

Qualifications

• Proven experience as a Sales Manager in hospitality.
• Strong understanding of F&B operations and sales strategies.

Responsibilities

• Implement sales activities to maximize business opportunities.
• Maintain relationships with travel trade key accounts.
• Ensure guest satisfaction through sincere and enthusiastic service.

Skills

Sales Management

Communication Skills

Negotiation Skills

Relationship Building

Strategic Thinking

Organizational Skills

Time Management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Hospitality Management

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, your colleagues, and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

We are Heartists

“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Mövenpick

The Place to Savour Life - We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to savor the flavor of life, balancing small indulgence with what’s good for them—and good for the world.

The Role

1. Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implement all sales activities and maximize business opportunities in your specific area of responsibility.
2. Develop, in conjunction with the Cluster Director of Sales & Marketing, structured, timely, achievable personal business plans.
3. Drive, manage, and maintain robust, positive relations with all travel trade key accounts and business partners of Accor and the hotel.
4. Generate and maintain customers of the travel trade segment through various sales activities (face-to-face sales calls, telephone calls, entertainment).
5. Maintain a high level of exposure for the hotel through direct sales, telephone, and written communications.
6. Ensure comprehensive and complete coverage of your portfolio, managing all departments and accounts to achieve targets and maximum productivity.
7. Provide service that is sincere, warm, and enthusiastic, ensuring guest and colleague satisfaction at all times.
8. Familiarize yourself with all guests and colleagues, and be committed to service excellence.
9. Promote efficiency, confidence, courtesy, and a high standard of social skills.
10. Promote good inter-departmental relations.
11. Display a pleasant manner and positive attitude at all times, promoting a good company image to guests and colleagues.
12. Demonstrate pride in the workplace and personal appearance when representing the hotel, indicating a high level of commitment.
13. Maintain the highest standards of professionalism, ethics, and attitude towards all hotel guests, clients, and Heartists.
14. Maintain professional business confidentiality.
15. Adhere to company and hotel rules and regulations at all times.
16. Be flexible to adapt to sudden increases in working hours as per business needs.

Qualifications

• Proven experience as a Sales Manager, preferably in the hospitality industry.
• Strong understanding of F&B operations and sales strategies.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Creative and strategic thinker with a proactive approach.
• Strong organizational and time management skills.
• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.