Customer Acquisition Manager, NEOBIZ- NeoBiz Unit.

Mashreq Corporate & Investment Banking Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading banking group in the UAE is seeking a dynamic professional to lead customer acquisition efforts for NEOBIZ. The role involves driving online strategies, managing a sales team, and collaborating with various departments to enhance customer experiences. Candidates should possess an MBA or Master's in Marketing and have a strong background in Business Banking or e-commerce.

Qualifications

• Experience in Business Banking or e-commerce focusing on customer acquisition.
• Proven track record in managing teams.

Responsibilities

• Drive online customer acquisition for NEOBIZ.
• Manage the sales team to improve fulfillment efficiencies.
• Collaborate with Tech, Ops, Credit, Business, and Compliance teams.

Skills

Customer acquisition

Strategy

Team management

Education

MBA or Master's Degree in Marketing

Job description

Job Responsibilities

1. Drive online customer acquisition for NEOBIZ by ensuring last mile consummation.
2. Design and deliver key customer acquisition targets via PPC, Search, and other channels for all banking products.
3. Manage the customer journey from app downloads to account opening and funding.
4. Manage the sales team to reduce drop-offs and improve fulfillment efficiencies.
5. Collaborate with Tech, Ops, Credit, Business, and Compliance teams to enhance customer experience and scale up acquisitions.

Qualifications

• MBA or Master's Degree in Marketing or a related field.
• Experience in Business Banking or e-commerce with a focus on customer acquisition, strategy, design, and implementation.
• Proven track record in managing teams.