Driver

Accor; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company in the hospitality sector, where your role as a driver will not only involve transporting guests but also creating memorable experiences. You'll be responsible for ensuring safety and comfort while assisting guests with their needs and providing local insights. This position offers a unique opportunity to develop your skills in a vibrant environment, contributing to a team that values service excellence and personal growth. If you are passionate about hospitality and enjoy working in a dynamic setting, this role is perfect for you.

Benefits

Employee benefit card

Learning programs

Opportunities for growth

Corporate Social Responsibility activities

Qualifications

• 1-3 years of experience in a 4-5 star hotel environment.
• Diploma or degree in vocational hospitality.

Responsibilities

• Pick up/drop hotel guests in a friendly manner.
• Operate and maintain transportation vehicles safely.
• Assist guests with luggage and provide local information.

Skills

Customer Service

Safety Awareness

Local Knowledge

Communication

Education

Diploma in Hospitality

Degree in Hospitality

Job description

Company Description

Why work for Accor?

We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that match your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

1. Pick up / Drop hotel guests at predetermined locations and times in a friendly and courteous manner.
2. Operate and maintain transportation vehicles with a focus on safety and customer courtesy.
3. Assist guests with luggage and large packages.
4. Open car doors for guests when appropriate.
5. Educate passengers about local information.
6. Perform daily pre-trip and post-trip vehicle inspections.
7. Conduct minor maintenance tasks on vehicles when necessary.
8. Refuel vehicles as needed.
9. Ensure scheduled vehicle maintenance is completed and properly reported.
10. Document customer usage and prepare trip reports.
11. Prepare accident and incident reports as necessary.
12. Assist guests in and out of the vehicle.
13. Provide additional services as requested by management when not engaged in transportation duties.
14. Be familiar with roads and landmarks in the UAE, especially Dubai.
15. Know all local rules of the road.
16. Coordinate and communicate with Concierge, Front Office, and other departments.
17. Handle all guest requests effectively.
18. Be familiar with company documentation and operational standards manuals relevant to your responsibilities.
19. Perform other duties as assigned, including reasonable tasks not explicitly stated.
20. Review and update the Logbook regularly.
21. Maintain a smart appearance, be well groomed, and keep a friendly, cheerful disposition at all times.
22. Report regularly on happenings to FOM/Director of Operations.
23. Maintain good relations with colleagues.
24. Resolve guest complaints promptly.
25. Ensure service quality standards are met.
26. Monitor hotel occupancy, events, groups, and VIP arrivals.
27. Attend scheduled training sessions.
28. Show cooperation and respect within the team and across departments.
29. Be aware of daily activities and have product knowledge of hotel facilities.

Qualifications

• Diploma or degree in vocational hospitality.
• 1–3 years of experience in a 4-5 star hotel environment.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunities to develop your talent and grow within your property and across the globe.
• Contribute to our Corporate Social Responsibility activities, such as Planet 21.