Host/ess - KIGO

Four Seasons Hotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking a front-of-house professional to provide exceptional guest service. The role involves managing reservations, welcoming guests, and ensuring smooth operations in a fast-paced environment. Ideal candidates will have a Bachelor of Hotel Management and strong interpersonal skills. This position offers competitive tax-free salary, growth opportunities, and various perks including free meals and medical insurance.

Benefits

Competitive tax-free salary

End of service gratuity

Free dry cleaning for business attire

Meals on Duty

Medical and life insurance

Paid annual leave and public holidays

Flight allowance to home country

Worldwide Complimentary Room Nights

Growth & Development opportunities

Career advancement opportunities

Qualifications

• Previous experience in a similar role is required.
• Strong interpersonal and communication skills are essential.
• Experience in front-of-house operations is a plus.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Manage reservations and handle guest inquiries efficiently.
• Coordinate with service and kitchen teams for smooth operations.

Skills

Interpersonal skills

Communication skills

Multitasking

Customer-focused attitude

Education

Bachelor of Hotel Management

Tools

Reservation software

Basic computer skills

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

About the location:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury, and legendary personalized service, Four Seasons aims to exceed high expectations in the ultra-competitive Dubai market. Successful candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.

What You Will Do:

1. Greet and welcome guests warmly upon arrival.
2. Manage reservations, table assignments, and walk-in guests efficiently.
3. Answer phone calls and respond to guest inquiries about the restaurant, menu, and reservations.
4. Coordinate with the service and kitchen teams to ensure smooth operations.
5. Maintain an organized reception area, ensuring a professional and inviting atmosphere.
6. Handle guest complaints and special requests with professionalism and care.
7. Assist in managing the waiting list and providing accurate wait time estimates.
8. Ensure compliance with health and safety regulations.

What You Will Bring:

1. Previous experience in the same role.
2. Strong interpersonal and communication skills.
3. Friendly and professional demeanor with a customer-focused attitude.
4. Ability to multitask and work efficiently in a fast-paced environment.
5. Experience in front-of-house operations in a restaurant or hospitality setting is a plus.
6. Proficiency in reservation software and basic computer skills.

What We Offer:

1. Work Authorization
2. Competitive tax-free salary and service charge
3. End of service gratuity
4. Free dry cleaning for business attire clothes
5. Meals on Duty
6. Medical and life insurance
7. Paid annual leave and public holidays
8. Flight allowance to home country
9. Worldwide Complimentary Room Nights with Four Seasons
10. Growth & Development opportunities
11. Career advancement and international transfer opportunities
12. And more...

Schedule & Hours:

• 6 days per week over 48 working hours.

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