Citigold Relationship Banker

22333 Citibank N.A. UAE - GCB Multiple Ledger; Dubai; Hybrid; AED 120,000 - 150,000; Full time

Job summary

Join a leading global financial services organization as a Citigold Relationship Banker in Dubai. This role involves managing client accounts, enhancing relationships, and ensuring compliance with regulations. You'll work in a hybrid model, enjoying a competitive salary and benefits.

Benefits

Competitive base salary

Hybrid work model

Additional benefits for well-being and lifestyle

Qualifications

• Ability to manage relationships internally and externally.
• Prioritize tasks effectively.

Responsibilities

• Engage with customers to validate their needs and enhance relationships.
• Acquire new CitiGold customers through referrals.
• Ensure compliance with KYC/AML norms.

Skills

Client Account Management

Relationship Management

Problem Solving

Education

Mandatory certifications for financial products

Job description

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

The Citigold Relationship Banker requires a good knowledge of the processes, procedures, and systems used in carrying out assigned tasks, along with a basic understanding of the underlying concepts and principles of the role.

You are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience, guided by precedents.

1. Client Account Management
2. Review CitiGold (CG) customer needs and asset allocation, proactively engage with customers to validate their understanding of their needs.
3. Advise CG customers to enhance relationships by mobilizing additional funds and selling other fee-based products/services based on current and future customer needs.
4. Review product penetration for the assigned client base, identify potential CG customers for tailored product offerings to increase product penetration.
5. Ensure coverage of all relationships through customer engagement, risk profiling, and related activities.
6. Organize CG customer events to strengthen customer bonds.
7. Acquire new CitiGold customers through converting referral leads.
8. Ensure strict adherence to KYC / AML and other compliance norms.
9. Fulfilling clients’ needs while providing an exceptional client experience, measured by specific metrics.
10. Assess risk appropriately when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by complying with laws, rules, and regulations, and escalating control issues transparently.

What we’ll need from you

1. Ability to manage relationships both internally and externally; ability to prioritize tasks.
2. Mandatory certifications required for selling financial products.

By joining Citi Dubai, you'll be part of a business casual workplace with a hybrid work model (up to 2 days working from home per week). You will also receive a competitive base salary (reviewed annually) and additional benefits supporting your well-being, lifestyle, and savings.

Citi is committed to creating a workplace where everyone feels comfortable bringing their whole self to work every day. We seek the best talent worldwide to energize, motivate, and empower our team members to thrive.

If you feel Citi has everything you need, then apply to discover the full extent of your capabilities.

Job Details

• Job Family Group: Private Client Coverage
• Job Family: Relationship Banker
• Time Type: Full time
• Location: Dubai, United Arab Emirates