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A leading medical company in the UAE is seeking a Customer Service Representative. The role involves assisting customers with inquiries and resolving issues through effective communication. Ideal candidates are fresh graduates or have up to 2 years of experience in customer service. This full-time position offers an opportunity to work in a dynamic healthcare environment.
Customers of healthcare providers often need assistance finding information about services or resolving issues. Customer care representatives are there to assist in these situations. They handle inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing homes. In many cases, representatives follow call scripts to address various topics and serve as a positive contact point between their company and customers.
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