Junior operations Executive – Project Logistics

CEVA Logistics; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading logistics company in Dubai is seeking a dedicated professional to manage and coordinate transportation requirements for clients. The role involves ensuring seamless operations by overseeing shipment bookings, facilitating communication, and monitoring delivery schedules to meet client expectations.

Responsibilities

• Coordinate domestic and international shipment bookings.
• Facilitate communication between clients and suppliers.
• Monitor delivery schedules and coordinate with departments.

Job description

Job purpose:

To coordinate and fulfill clients' transportation requirements in alignment with our company's operational guidelines, ensuring their expectations are met seamlessly.

Responsibilities:

1. Coordinate and execute all domestic and international inbound & outbound shipment bookings; work closely with vendors to ensure shipments are handled according to client requirements.
2. Facilitate communication between clients, suppliers, and the regional project control center to minimize delays.
3. Oversee the material tracking system to ensure customers receive real-time status updates and reports as needed.
4. Verify that all customer routing instructions are followed to ensure timely and accurate shipping processes.
5. Monitor delivery schedules and coordinate with warehouse, airfreight, and sea freight departments to ensure on-time delivery; assist with all import/export processes to provide the best service while maintaining cost efficiency.
6. Investigate routine customer shipment issues to ensure prompt service.
7. Report potential problems and improvement opportunities to the Operations Supervisor.
8. Process all export/import bookings, documentation, and dispatch requirements accurately and within agreed timeframes, liaising with carriers for pre-bookings and allocations.
9. Ensure documentation meets customer service standards and is properly filed or scanned as per operational requirements.
10. Ensure all entries are completed and shipments are cleared for export or import.
11. Monitor shipments to ensure accurate processing.
12. Provide quotes for carrier services and rates to prospective clients.
13. Collaborate with other departments to develop positive working relationships, ensuring compliance and reducing delays caused by process issues or non-compliance.
14. Address all financial queries promptly and provide meaningful resolutions.