Engagement Manager

Decision Management Consultants LLC; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai is seeking an Engagement Manager to oversee social responsibility initiatives and manage risks in supply chains. The role requires extensive experience in human rights and project management, focusing on ethical sourcing and stakeholder engagement. Join a dynamic team dedicated to making a positive impact in the industry.

Benefits

Competitive Salary

Employee Benefits as per the UAE Labour Law

Qualifications

• 8+ years of experience in human rights or ethical sourcing.
• 8+ years of experience managing cross-functional projects.

Responsibilities

• Manage social responsibility initiatives and engage with business units.
• Identify risks and implement strategies for improvement.

Skills

Project Management

Sustainability

Social Work

Business Administration

Education

Bachelor's degree in Project Management

Bachelor's degree in Sustainability

Bachelor's degree in Social Work

Bachelor's degree in Business Administration

Job description

We are recruiting an Engagement Manager for one of our clients based in Dubai.

About Our Client:

Our client is a globally recognized ecommerce organization known for its innovative approach and customer-centric operations. With a strong presence across international markets, the company offers a dynamic and fast-paced work environment focused on technology-driven solutions. It plays a key role in redefining how products are accessed, purchased, and delivered, and continues to lead the industry in supply chain excellence, digital transformation, and operational efficiency.

Key Responsibilities:

1. Manage social responsibility initiatives, ensuring suppliers, service providers, and vendors across the region have the necessary understanding, skills, and tools to proactively identify and address risks affecting workers and communities.
2. Identify and escalate existing or emerging risks and opportunities, recommending program interventions and solutions tailored to the specific risk landscape.
3. Engage with various business units to understand their needs, identify gaps, assess risks, and implement appropriate strategies.
4. Facilitate discussions with internal teams and external stakeholders to design and pilot regional risk management mechanisms and strategies.
5. Initiate and lead assessments, investigations, partnership discussions, including negotiations and contract development. Oversee the implementation of improvement programs.
6. Explore and develop targeted programs focused on key areas such as:

• Worker voice
• Responsible recruitment
• Fair wages
• Health and safety
• Prevention of forced labour

Requirements:

• Bachelor's degree in Project Management, Sustainability, Social Work, or Business Administration.
• 8+ years of experience in human rights or ethical/responsible sourcing within global supply chains and/or operations.
• 8+ years of experience managing cross-functional projects.
• Proven experience in developing strategies, managing end-to-end project delivery, and presenting outcomes to senior leadership.

Preferred:

• Experience working on or a demonstrated passion for topics such as forced labor, human trafficking, modern slavery, human rights, labor rights, multi-stakeholder initiatives, international development, labor rights training, or social responsibility.
• Experience working in an international context.
• Experience collaborating with external stakeholders such as NGOs, investors, and government bodies.

Benefits:

• Competitive Salary
• Employee Benefits as per the UAE Labour Law