E-commerce Co-ordinator for our client

Digibeezsy Media; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company is seeking an energetic E-commerce Coordinator to manage day-to-day operations of e-commerce platforms in Dubai. The role involves maintaining product catalogs, coordinating with key accounts, and ensuring customer satisfaction. Candidates should have a degree in a relevant field and at least 2 years of experience in e-commerce.

Benefits

Medical and Life insurance

Standard benefits as per company policy

Qualifications

• Minimum 2 years of experience in managing e-commerce platforms.
• Strong ability to interpret e-commerce metrics.
• Exceptional verbal and written communication skills in English.

Responsibilities

• Maintain and update online product catalogs.
• Serve as the main point of contact for key accounts.
• Handle customer inquiries and complaints efficiently.
• Track and analyze brand and product performance metrics.
• Work closely with internal teams and external partners.

Skills

Analytical Skills

E-commerce Expertise

Communication

Education

Bachelor's degree in Economics, Marketing, Business Administration

Job description

We are looking for an energetic and detail-oriented E-commerce Coordinator to join our client Sara Group Holdings in Dubai U.A.E The ideal candidate will be responsible for assisting in the day-to-day operations of our e-commerce platforms, driving growth, and ensuring a seamless online shopping experience.

Responsibilities

E-catalogue Management: Maintain and update online product catalogs, ensuring all product information is accurate, complete, and visually appealing.

Key Account Coordination: Serve as the main point of contact for key accounts, working collaboratively to improve product visibility and boost sales.

Customer Support: Handle customer inquiries and complaints efficiently, ensuring a high level of satisfaction and trust.

Performance Monitoring: Track and analyze brand and product performance metrics to inform strategies for customer acquisition and retention.

Team Collaboration: Work closely with internal teams and external partners to align channel strategies with actionable plans.

Qualifications and Skills

Analytical Skills: Strong ability to interpret e-commerce metrics and derive actionable insights.

E-commerce Expertise: Familiarity with online marketplaces and e-commerce business operations.

Communication: Exceptional verbal and written communication skills in English, capable of engaging with diverse stakeholders.

Experience: A minimum of 2 years of experience in managing e-commerce platforms or online marketplaces is preferred.

Education: Bachelor's degree in Economics, Marketing, Business Administration, or a related field.

Employment Type

Full- Time

Job Location:

On-site at Dubai, UAE

Salary Package:

Up to AED 6,500 depending on experience.

Medical and Life insurance and standard benefits as per company policy.