Fashion Advisor - Galleria Mall Abu Dhabi

CHANEL; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate sales associate to create unforgettable customer experiences in a luxurious boutique. This role involves building strong client relationships, ensuring adherence to brand standards, and contributing to a transformative shopping experience. With a focus on exceptional service and brand loyalty, you will immerse clients in the essence of style and elegance. If you have a flair for fashion and a dedication to service excellence, this opportunity is perfect for you.

Qualifications

• 3 to 5 years of sales experience in a Fashion Retail environment.
• Strong understanding of the UAE market and its clients.

Responsibilities

• Create a luxurious experience for every customer entering the boutique.
• Build client relationships based on Chanel core values.
• Ensure all grooming standards align with Chanel's image.

Skills

Interpersonal Skills

Communication Skills

Styling Skills

Customer Service

Job description

Your role @Chanel:

Reporting to the Sales Manager, you will be part of the sales team within our boutique (RTW, shoes, accessories, handbags, small leather goods, watches and fine jewellery) and will contribute to the development of sales by offering our clients the ultimate client experience.

Your main responsibilities are:

Client experience:

• Create a luxurious experience for every customer entering our boutique in line with Chanel’s exceptional services.
• Ensure clients are welcomed in the required manner in order to create strong relationships and encourage brand loyalty.
• Ensure that sales and procedures are followed accurately.
  
  
  

Deliver the Chanel relational promise:

• Support the creation by proposing the Chanel full allure and offering the best of the brand to every client, putting Chanel product at the heart of the client experience.
• Build client relationships based on Chanel core value.
• Immerse clients in a transformative experience that reflects the style of Chanel.
• Contribute to make our aftersales application tangible and engage clients beyond product experience.
• Embrace the Chanel sustainability core values and fashion posture.
  
  
  

Boutique organization:

• Ensure that all grooming standards are in line with Chanel image as outlined in the Chanel guidelines.
• Understand and maintain all boutique areas according to current merchandising guidelines.
• Be aware about stock levels, participate regularly in inventory management including cycle counts and re-stocking.
• Work effectively and efficiently with colleagues and management in line with the Chanel values of communication, agility/growth mindset and team spirit/collaboration.
  
  
  

What you will bring:

A good understanding of the UAE market and its clients; enthusiasm for fashion and dedication to service excellency.

Your strong interpersonal, communication and styling skills.

Requirements:

You have 3 to 5 years’ sales experience in a Fashion Retail environment.