Tele Sales Executive

Worldacross Educational Support Services; Sharjah; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in the Travel and Tourism industry is looking for a motivated Telesales Executive. The successful candidate will engage with customers to drive sales, manage accounts, and maintain strong relationships. This full-time role requires excellent negotiation skills and proficiency in Microsoft Office. If you're passionate about sales and customer service, this opportunity is for you!

Qualifications

• Proven experience as a telesales executive.
• Certified Sales Professional (CSP) accreditation is advantageous.

Responsibilities

• Calling existing and potential customers to persuade them to purchase products.
• Managing customer accounts to ensure satisfaction.
• Consistently meeting or exceeding daily and monthly sales targets.

Skills

Negotiation

Problem Solving

Organizational Skills

Education

High school diploma or GED

Bachelor's or Associate's degree in marketing

Tools

Microsoft Office

Job description

Job Title: Telesales Executive

We are seeking a motivated Telesales Executive to join our team. The ideal candidate will be responsible for:

1. Calling existing and potential customers to persuade them to purchase company products and services.
2. Accurately recording details of customers’ purchase orders.
3. Processing all customer purchases accordingly.
4. Generating promising leads for the outside sales team to pursue.
5. Managing customer accounts to ensure satisfaction with our products and services.
6. Developing and maintaining strong relationships with customers to encourage repeat business.
7. Using sales scripts provided by the company to drive sales and handle customer rejections.
8. Gaining in-depth knowledge of our products and services to make suitable recommendations based on customer needs.
9. Consistently meeting or exceeding daily and monthly targets related to call volume and sales.

Desired Candidate Profile

• High school diploma or GED; a Bachelor's or Associate's degree in marketing, communications, business administration, or related fields is preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• Proven experience as a telesales executive.
• Proficiency in Microsoft Office applications.
• Ability to follow scripts effectively.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving abilities.

Employment Details

Type: Full Time

Company Industry

• Travel
• Tourism

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Additional Information

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Company: Worldacross Educational Support Services