Relationship Manager - MG.RBU- Dubai Internet City - MG.41.Retail Banking Group

Mashreq; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading bank in the UAE is seeking a dedicated professional to manage a portfolio of High Net Worth clients. The role focuses on enhancing client relationships, achieving financial targets, and promoting bank products. Ideal candidates will have extensive experience in financial services, excellent interpersonal skills, and a proven track record in sales.

Qualifications

• Minimum of 5-6 years experience in a similar job with another bank/financial services in the UAE.
• CISI certified.

Responsibilities

• Optimize the potential value of the client base through MG Products and Services.
• Achieve Revenue Goals, sales and portfolio growth targets.
• Maintain a superior customer service experience for clients.

Skills

Strong selling

Financial markets knowledge

Interpersonal skills

Relationship Management

Networking skills

Excellent communication

Negotiation skills

Education

University Graduate

Job description

Job Description

• To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.
• Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.
• Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.
• Ensure clients are aware of all financial services offered by the bank
  
  

Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.

Responsibilities

• Optimize the potential value of the client base through the delivery of MG Products and Services
• Communicate with HNW client and identify their financial needs
• Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services
• Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities
• Acquire New to Bank HNW clients.
• Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.
• Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.
• Enhance market profile and awareness
  
  

Minimize customer attrition

Qualifications

• University Graduate
• Strong selling & financial markets knowledge
• Strong interpersonal skills and cultural sensitivity
• Relationship Management Networking skills
• Extrovert/Amiable personality
• Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE
• Excellent communication and negotiation skills
  
  

CISI certified