Relationship Manager

Stake Properties; Dubai; Hybrid; AED 60,000 - 80,000; Full time

Job summary

A leading real estate company in Dubai seeks a dynamic individual to manage digital leads and enhance investor relationships. The role involves upselling investment opportunities, providing exceptional customer service, and staying updated on market trends. Join a fast-growing startup with a hybrid work environment and generous equity compensation.

Benefits

Hybrid work environment

Generous equity compensation

Budget for learning and development

Regular team events and off-sites

Qualifications

• 3+ years of experience in telesales or relationship management.
• Experience with digital leads and CRM systems.

Responsibilities

• Build strong relationships with investors and provide exceptional service.
• Engage with digital leads and recommend investment opportunities.
• Track lead engagement and report to the Head of Investor Relations.

Skills

Communication

Relationship Management

Customer Service

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Real Estate

Tools

CRM Systems

Job description

Job Description

We are seeking a dynamic individual to engage with digital leads generated from social media campaigns and other marketing channels. The role involves understanding investor profiles and recommending suitable real estate investment opportunities on our platform. You will also be responsible for upselling and cross-selling additional investment opportunities to existing clients.

Key Responsibilities

1. Client Relationship Building:
   • Build strong, long-term relationships with potential and existing investors.
   • Provide exceptional customer service, ensuring clients have a positive experience with our platform.
   • Address client inquiries, resolve issues, and provide ongoing support to enhance investor satisfaction.
2. Market & Product Knowledge:
   • Stay updated on the real estate market trends in the UAE.
   • Maintain a thorough understanding of our platform's offerings and competitive advantages.
3. Reporting & Analytics:
   • Track and report on lead engagement, conversion rates, and client feedback.
   • Provide regular updates to the Head of Investor Relations on your activities and outcomes.

What You’ll Do

1. Lead Management & Conversion:
   • Engage with digital leads generated from social media campaigns and other marketing channels.
   • Understand investor profiles and recommend suitable real estate investment opportunities on our platform.
   • Upsell and cross-sell additional investment opportunities to existing clients.
2. Client Relationship Building:
   • Build strong, long-term relationships with potential and existing investors.
   • Provide exceptional customer service, ensuring clients have a positive experience with our platform.
   • Address client inquiries, resolve issues, and provide ongoing support to enhance investor satisfaction.
3. Market & Product Knowledge:
   • Stay updated on the real estate market trends in the UAE.
   • Maintain a thorough understanding of our platform's offerings and competitive advantages.
4. Reporting & Analytics:
   • Track and report on lead engagement, conversion rates, and client feedback.
   • Provide regular updates to the Head of Investor Relations on your activities and outcomes.

What We’re Looking For

• 3+ years of experience in telesales, relationship management, or a similar role, preferably in the real estate or financial services sector.
• Experience working with digital leads and CRM systems is highly desirable.
• Bachelor’s degree in Business, Finance, Real Estate, or a related field.
• Strong interpersonal and communication skills.
• Ability to understand client needs and provide tailored solutions.
• Proactive, self-motivated, and results-oriented.

Why Join Stake

• Hybrid work environment
• Opportunity to work directly with senior leadership in a fast-growing startup, gaining exposure to all functions at Stake.
• Generous equity compensation to foster ownership and growth with the company.
• Budget for learning and development to support personal and professional growth.
• Regular team events and off-sites.

Stake fosters a high-performance culture where the bar is always rising. We seek brilliant, ambitious, and curious individuals who see the value in Stake and want to grow with us.

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