Operations and Property Manager - Talent Pool (UAE)

Serco; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in Dubai is seeking candidates for future property management roles. Responsibilities include managing lease administration, ensuring compliance with regulations, and developing tenant relationships. Ideal candidates will have extensive experience in property management within the Middle East and strong communication skills.

Qualifications

• Minimum of X years experience in commercial and retail property management.
• At least 5 years experience in people management.

Responsibilities

• Manage teams for lease administration and tenant relationship management.
• Ensure compliance with government requirements for leasing properties.
• Generate weekly/monthly reports and collaborate with Contract Managers.

Skills

Communication

Stakeholder Engagement

Continuous Improvement

Tools

Property Management Systems

Job description

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.

Key accountabilities

• Manage teams responsible for monitoring lease administration, tenant relationship management, rent collection, and lease renewals on all contracts.
• Manage the Property Management teams liaising with the Projects department to incorporate new assets/properties into the Property Management system.
• Ensure compliance with government requirements and address any discussion points before signing contracts with government clients for leasing properties.
• Ensure compliance with all insurance procedures for all responsible contracts.
• Take appropriate action in response to any legal notices related to managed properties.
• Prepare site-specific Standard Operating Procedures.
• Generate weekly/monthly reports and statistics.
• Collaborate with Contract Managers to develop, innovate, and operate property management systems and processes.
• Identify needs for continuous improvement on contracts.
• Manage communications and relationships with tenants, clients, and stakeholders.
• Liaise with Contract and Finance Managers to develop tenant service charge budgets.

What we are looking for in our candidates :

• A proven track record of implementing continuous improvement and change management.
• Experience engaging with a wide range of stakeholders, including commercial and public sector entities.
• Expertise in developing and implementing best practice technical documentation.
• Extensive international experience, preferably in the Middle East/UAE.
• Excellent verbal and written communication skills.

Specific requirements

• Minimum of X years experience in commercial and retail property management within the Middle East.
• Experience using estate/property management systems.
• Practical knowledge of all aspects of property management operations.
• At least 5 years experience in people management.
• Continuous updating of knowledge regarding property management legislation.
• Ability to leverage real estate and property management knowledge to advise clients.
• Ability to create tailored solutions for clients and tenants.
• Strong skills in building and maintaining tenant and customer relationships.
• Understanding of legal principles of tenancy agreements and efficient process application.
• Knowledge of all relevant local and national regulatory and procedural requirements.
• Ability to build and maintain relationships within the Housing Services Department and other divisions.