People Operations Specialist

Whizmo; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Whizmo is seeking a People Operations Specialist to enhance HR processes and employee experience. This role involves managing HR operations, recruitment support, and compliance, contributing to a positive workplace culture. Ideal candidates should have at least 4 years of experience in HR within Financial Services or FMCG sectors.

Qualifications

• At least 4 years of experience in a Generalist role within Financial Services or FMCG sectors.

Responsibilities

• Manage core HR processes such as onboarding, offboarding, and employee lifecycle events.
• Act as a point of contact for employees, addressing concerns and enhancing the workplace experience.
• Ensure adherence to labor laws and organizational policies.

Skills

Proficiency in HRIS systems

Data analysis

Project management tools

Effective communication

Empathy

Problem-solving

Strategic thinking

Job description

Whizmo is your all-in-one mobile money solution symbolizing the essence of financial democracy in the United Arab Emirates. It is a service offered by Whizpay Technology LLC, licensed by The Central Bank of the UAE. What truly makes us an ‘all-in-one’ solution is that we combine every aspect of your daily finances into a single, easy-to-use app with a suite of comprehensive services, ensuring seamless transactions.

For more information, visit: Whizmo: Overview | LinkedIn

People Operations Specialist focuses on ensuring the smooth operation of an organization’s human resources processes, emphasizing employee experience, efficiency, and alignment with company goals. This role leverages technology, data, and strategic initiatives to enhance workforce management and engagement. If you’re ready to take on new challenges, we want to hear from you!

Department : People and Culture

Reports to : Manager - P&C

Location : 100% Office

Key Responsibilities:

1. HR Operations and Administration:

• Manage core HR processes such as onboarding, offboarding, and employee lifecycle events.
• Maintain HR systems and databases, ensuring data accuracy and compliance.
• Support payroll processing, time tracking, and benefits administration.

Employee Experience and Engagement:

• Act as a point of contact for employees, addressing concerns and enhancing the workplace experience.
• Organize engagement initiatives, events, and programs to foster a positive company culture.
• Implement strategies for improving employee satisfaction and retention.

Policy and Compliance:

• Ensure adherence to labor laws and organizational policies.
• Support audits and compliance reporting for regulatory requirements.
• Assist in updating and communicating HR policies and procedures.

Performance Management:

• Support the execution of performance evaluation cycles.
• Assist managers and employees in goal-setting and performance improvement processes.

Learning and Development:

• Coordinate training programs, workshops, and career development initiatives.

Recruitment Support:

• Assist with job postings, applicant tracking, and initial candidate screening.
• Support hiring managers with scheduling and onboarding new hires.

Data and Insights:

• Analyze HR metrics to identify trends and inform decision-making.
• Provide reports on employee turnover, engagement, and other key performance indicators.

Skills and Qualifications:

• Technical Skills: Proficiency in HRIS systems, data analysis, and project management tools.
• Communication Skills: Ability to communicate policies and processes effectively.
• Interpersonal Skills: Strong empathy and problem-solving abilities for employee relations.
• Strategic Thinking: Understanding how HR processes align with business goals.
• At least 4 years of experience in a Generalist role within Financial Services or FMCG sectors.

This role plays a pivotal part in driving operational excellence and building a positive, productive work environment.

Ready to Join the Whizmo Team?

At Whizmo, we’re passionate about innovation, collaboration, and making a meaningful impact. If you’re excited about this opportunity and eager to contribute to a dynamic and supportive environment, we’d love to hear from you. Let’s create something extraordinary together—apply today and take the first step toward an exciting career with Whizmo!