Bell Attendant

Jumeirah hotels & Resorts; Abu Dhabi; On-site; AED 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Bell Attendant to provide exceptional service to guests in a luxurious environment. This role involves warmly welcoming guests, assisting with luggage, and ensuring their stay is as comfortable as possible. The ideal candidate will possess strong communication skills, a customer service orientation, and the ability to work as part of a team. If you are reliable and passionate about hospitality, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to assist guests with luggage and provide excellent service.

Responsibilities

• Greet guests warmly and assist with luggage.
• Coordinate with Front Office and Valet for guest services.
• Deliver messages and parcels to guest rooms.

Skills

Communication Skills

Customer Service Orientation

Team Player

Attention to Detail

Education

Higher Secondary School Certificate

Job description

Bell Attendant Jobs in Abu Dhabi, UAE

About the Job:

• Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner and greet them with a warm smile to provide warm welcoming to guests on arrival and departure
• Coordinate constantly with the Front Office and Valet to escort guests to their rooms and demonstrate them the room facilities and features
• Assist guests with loading and unloading luggage, as well as transporting and collecting it from the guest room, while ensuring that no luggage or personal items are damaged
• Deliver any messages, parcels, mail, newspapers, and other items as requested to guest room, always verifying the guest’s name and room number to ensure everything is delivered appropriately and on time
• Identify and assist with security matters as a first point of call for guests checking into the SBU to ensure any security risks are minimized
• Perform related tasks and duties as assigned and deemed responsible by management

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Higher Secondary School certificate or Country specific certification
• Strong communication and interpersonal skills
• Strong customer service orientation
• Ability to lift and move heavy luggage and stand for long periods of time
• Team Player with accuracy and attention to detail
• Reliable, Honest and Sincere showing high level of energy.