Account Director - Retail Media

Jellyfish; Dubai; Hybrid; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company where you will lead significant client partnerships in the media sector. This role emphasizes building strong relationships, managing client accounts, and driving growth through tailored solutions. You will work in a dynamic environment that values your contributions and encourages your professional development. With the flexibility to work remotely up to 60% of the time, you can create a work-life balance that suits your needs. If you have a passion for media and client management, this is the perfect opportunity for you to thrive and make a real impact.

Benefits

Discretionary annual bonus scheme

Flexible working hours

Paid day for self-development

Access to LinkedIn Learning

14 weeks paid leave for primary caregivers

1000 AED towards courses for caregivers

Qualifications

• 8+ years of media experience, specifically in retail.
• Expertise in delivering high-profile campaigns and mentoring juniors.

Responsibilities

• Lead client accounts, anticipating needs and pursuing growth opportunities.
• Manage client commercial targets contributing to their success.

Skills

Client Management

Relationship Building

Problem-Solving

Communication Skills

Campaign Delivery

Education

Experience in Media

Experience in Retail Sector

Job description

Reporting to our VP Client Management, you will lead important client partnerships, maintaining high levels of satisfaction and retention.

Your responsibilities will include:

1. You will lead one or more client accounts, anticipating our clients' needs and identifying and pursuing growth opportunities.
2. You will collaborate with others to create strong client relationships, expressed through client feedback and client retention.
3. You will be seen by a client as the lead voice, being a trusted advisor.
4. You will provide direction to the client team and set and manage measurements that positively affect our clients' goals.
5. As a lead, you will manage client commercial targets, contributing to the commercial success of clients in your portfolio as evidenced by year-on-year growth.
6. You will follow client management best practices and achieve internal KPIs to lead the strongest client partnerships.
7. You will promote how Jellyfish products and solutions can support clients' KPIs.
8. You will support our client team(s), ensuring they have the appropriate resources needed to meet client needs.

Qualifications:

• 8 years of experience working in media, specifically with clients in the retail sector.
• Expertise in delivering high-profile campaigns and retainers.
• Experience supporting and mentoring junior team members.
• Great at building relationships at all levels and inspiring confidence in project delivery.
• Compelling written and verbal skills to convey complex information simply.
• Articulate, incisive, and able to build constructive and lasting colleague/client relationships.
• Excellent problem-solving skills with the ability to adapt in a fast-paced industry.

Note: We emphasise skills, expertise, and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your CV in English.

Additional Information:

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

Reward: You’ll join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8 am and 6:30 pm with flexible working hours.

Growth Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity, please report it to us.

#LIHybrid

Remote Work:

No

Employment Type:

Full-time