IT Coordinator

AccorHotel; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated IT support professional to manage day-to-day operations and ensure optimal performance of systems and networks. This role involves providing first-level support to guests and troubleshooting various IT-related issues. The ideal candidate will possess strong knowledge of systems like Opera Micros and Windows servers, along with excellent customer service skills. Join a dynamic team where your proactive approach and technical expertise will contribute to a seamless guest experience in a vibrant hospitality environment.

Qualifications

• 1-2 years of relevant experience in IT support.
• Strong knowledge of Opera System and Windows operating systems.

Responsibilities

• Handle day-to-day IT operations and provide first-level support.
• Perform regular system health checks and capacity studies.

Skills

TCP/IP

Database Backup and Optimization

LAN/WAN Knowledge

Frontline Troubleshooting

Customer Service Orientation

Education

Diploma in IT

Tools

Opera Micros

Windows Server 2003

Windows Server 2008

MS Office

Job description

The Position

To handle day-to-day IT operations and provide first-level support for guests.

JOB RESPONSIBILITIES

1. Familiar with all the systems Opera Micros, Windows 2003 and 2008 Servers, and all Windows client operating systems.
2. Knowledge of TCP/IP.
3. Backup and optimize databases.
4. Knowledge of LAN/WAN.
5. Perform regular system health checks and capacity studies to ensure optimal performance of servers and networks.
6. Provide frontline troubleshooting for PCs and servers.
7. Assist with in-house guest IT-related issues.

Qualifications :

• Diploma in IT.
• Minimum of 1-2 years relevant experience.

Additional Information :

PERSONAL ATTRIBUTES

• Strong computer knowledge in Opera System, MICROS, MS Office applications, etc.
• Pleasant personality.
• Neat appearance.
• Displays initiative.
• Customer and people-oriented.
• Proactive with minimal supervision.
• Fluent in English, both oral and written.
• Team player.
• Flexible and adaptable to different working locations.

Remote Work : No

Employment Type : Full-time