Customer Experience Senior Solution Sales Executive

SAP; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in the tech industry is seeking a Solution Sales Executive to drive sales and expand customer relationships. The role involves managing the full sales cycle, developing opportunity plans, and leveraging SAP's expertise to meet customer needs. Ideal candidates will have a proven track record in software sales and strong negotiation skills.

Qualifications

• 5+ years of experience in sales of business software/IT solutions.
• Proven track record in business application software sales.
• Strong contractual and negotiation skills.

Responsibilities

• Generate demand, manage pipeline, own full sales cycle.
• Develop opportunity plans containing compelling solution value propositions.
• Manage customer relationships at the solution area/buying center level.

Skills

Collaboration

Complex problem solving

Effective communication

Learning agility

Tools

Agile methodology

SaaS

Cybersecurity

Job description

What you'll do:

The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution-specific sales motions, bring domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long-term customer success.

• Generate demand, manage pipeline, own full sales cycle, identify, qualify, propose, and close deals
• Develop opportunity plans containing compelling solution value propositions
• Conduct White Space analysis to identify growth opportunities
• Work with wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for cloud migration/expansion or new accounts in the solution area
• Utilize deep knowledge of company operations, business models, strategies, and end-to-end processes
• Stay informed about SAP's competition and value drivers
• Leverage SAP's team of experts and industry knowledge to address customer needs
• Collaborate with presales, delivery, alliances, and marketing teams
• Build customer participation in SAP communities, programs, and events
• Facilitate collaboration with the partner ecosystem

Drive SAP Customer Experience growth in Saudi Arabia:

Lead sales of Commerce, Sales, Service, Marketing, and Customer Data Cloud solutions to large enterprises and government entities.

Nice-to-Have CX Domain Expertise:

• B2B/B2C commerce (headless, composable, order management, etc.)
• Customer Data Platforms and real-time personalization
• Marketing automation
• Sales & Service Cloud, field service, AI-driven support
• Ability to highlight ROI and differentiators
• CX analytics (NPS, CSAT, CLTV)

What you bring:

• Proven track record in business application software sales with overachievement of quota
• 5+ years of experience in sales of business software/IT solutions
• Deep understanding of solutions and innovations
• Broad knowledge of SAP solution portfolio and enabling business processes
• Established relationships with account teams, CBO teams, and geo leaders
• Experience with large transactions and challenging sales pursuits
• Strong contractual and negotiation skills
• Experience with renewals, expansions, and upselling subscription or perpetual license solutions
• Knowledge of financial, competitive, and regulatory environments

Meet your team:

• Excellent communication skills
• Strategic, creative, and innovative thinking
• Executive presence
• Results-oriented
• Strong deal support skills, especially for subscription models

Skills you’ll use:

Professional Skills:

• Learning agility
• Collaboration
• Complex problem solving
• Creative thinking
• Effective communication

Tech Industry & SAP Skills:

• Agile methodology
• Process improvement
• SaaS
• Cybersecurity
• KPI management
• SAP Cloud Suite Portfolio
• RISE and GROW with SAP

Role Specific Skills:

• Net new sales
• Competitive positioning
• Customer engagement
• Demand generation
• Customer value proposition
• Demonstration skills
• Industry knowledge
• Negotiation
• Overcoming objections
• Relationship building

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