Service Advisor Jobs in Al Ain | Al Futtaim Jobs in UAE

Service Advisor Jobs in Al Ain | Al Futtaim Jobs in UAE

Description:

We are currently looking for competent & performance driven Service Advisors to work with to join our Toyota & Lexus team in Al Ain. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:

• Ask Question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
• Empathize and clarify customer requests.
• Check workshop situation and promise delivery time.

Job Requirements:

• Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
• Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
• A broad based knowledge to service as a reliable consultant is absolutely essential for this role
• Able to provide up-to-date technical information in response to customer inquiries.