Automotive Foreman Multibrand amp DiagnosticTechnician

Qureos Inc; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the automotive industry is seeking an Automotive Foreman to manage daily workshop operations. This role involves supervising technicians, ensuring quality repairs, and maintaining high customer service standards. Candidates should have substantial experience in automotive repair, strong leadership skills, and proficiency in diagnostic tools. The position offers a full-time employment opportunity with competitive compensation.

Qualifications

• Minimum of 5 years of experience in automotive repair and maintenance.
• At least 2 years in a supervisory role.
• Strong technical knowledge of multiple vehicle brands.

Responsibilities

• Oversee and coordinate the workflow in the service center.
• Diagnose and troubleshoot complex vehicle issues.
• Provide ongoing training and skill development to technicians.

Skills

Heavy Bus Driving

Arabic

Tools

Diagnostic tools

Service management software

Job description

The Automotive Foreman is responsible for overseeing the daily operations of the workshop, ensuring efficient workflow, quality repairs, and timely service delivery. The role involves supervising a team of technicians, diagnosing complex vehicle issues, coordinating repairs, and maintaining high standards of customer service.

Key Responsibilities:

1. Workshop Management & Supervision:
2. Oversee and coordinate the workflow in the service center, ensuring efficient job allocation and timely completion.
3. Supervise a team of technicians, mechanics, and apprentices, providing guidance and support.
4. Ensure adherence to standard operating procedures (SOPs) and safety protocols.
5. Conduct daily briefings to assign tasks, discuss challenges, and set productivity goals.
6. Technical Expertise & Quality Control:
7. Diagnose and troubleshoot complex vehicle issues across multiple brands.
8. Provide technical assistance and mentorship to technicians.
9. Inspect completed jobs for quality assurance and compliance with manufacturer standards.
10. Keep up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
11. Customer Service & Communication:
12. Communicate with service advisors regarding job progress, delays, and repair recommendations.
13. Assist in explaining technical issues to customers when required.
14. Ensure customer satisfaction by delivering high-quality service and resolving complaints efficiently.
15. Inventory & Resource Management:
16. Monitor parts availability and coordinate with the parts department for timely procurement.
17. Ensure proper use and maintenance of workshop tools and equipment.
18. Maintain accurate records of repairs and inspections on CRM software systems.
19. Training & Development:
20. Provide ongoing training and skill development to technicians.
21. Conduct performance evaluations and recommend improvement plans for workshop staff.
22. Qualifications & Skills:
23. Minimum of 5 years of experience in automotive repair and maintenance, with at least 2 years in a supervisory role.
24. Strong technical knowledge of multiple vehicle brands, including diagnostics and repair procedures.
25. Ability to lead, mentor, and motivate a team.
26. Excellent problem-solving and decision-making skills.
27. Strong organizational and time management abilities.
28. Proficiency in using diagnostic tools and service management software.
29. Good communication skills and customer service orientation.
30. Language Skills:
31. Preferably English/Arabic speaking.
32. Other Skills & Abilities:
33. Familiarity with all kinds of service equipment and tools and their usages.
34. UAE driving license.

Key Skills: Heavy Bus Driving, JDBC, Event Marketing, Labouring, ACCA, Arabic

Employment Type: Full Time

Experience: 5+ years

Vacancy: 1