Assistant Front Desk Manager Jobs In Dubai UAE | Marriott

Assistant Front Desk Manager Jobs In Dubai UAE | Marriott

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Manage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or required. Perform duty manager related responsibilities and duties when assigned or required. Ensure all front desk agents have a clear expectations set to prioritize their responsibilities. Serve as BSA Champion for the Front Office Department. Ensure appropriate and adequate training of all front desk associates and supervisors including all on-the-job, off-the-job and 15min training.

Responsibilities:

• Be familiar with Hotel services, operational hours and ongoing promotions.
• Have a thorough knowledge of JW Marriott Marquis Dubai products and services.
• Be fully aware of the Marriott Brand standard compliance requirements for all front office sections.
• Maintain good working relationship with all hotel departments.

Requirements:

• Follow company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited Regional Office policies and procedures Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.