Regional Operations Manager

YPO; United Arab Emirates; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as a Regional Operations Manager, where you will empower chapter managers and drive engagement across a diverse global community. This role offers a unique opportunity to collaborate with inspiring leaders, ensuring smooth operations and impactful programs. With a focus on regional leadership and engagement, you will manage communications, oversee logistics, and support financial processes. If you thrive in a collaborative environment and are passionate about creating meaningful connections, this position is perfect for you. Be part of an organization that values diversity and makes a global impact.

Qualifications

• 5+ years of experience in global, senior-level support roles.
• Strong customer service skills in high-touch environments.

Responsibilities

• Train and onboard chapter managers on YPO processes.
• Manage regional communications and oversee logistics for meetings.

Skills

Customer Service

Problem Solving

Stakeholder Management

Event Management

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office Suite

Job description

???? Elevate Leadership & Community Impact as a Regional Operations Manager with YPO! ????

Why YPO

At YPO, we are more than just a network we are a movement. We bring together 35,000+ of the world's top CEOs across 150+ countries, empowering them to lead with purpose, spark innovation, and drive change. By joining our team, you'll collaborate with inspiring leaders, gain exposure to diverse cultures, and contribute to a global organization that creates meaningful impact.

Position Details

• Duration: This is an international consulting opportunity with an 18+ month contract, with the option to extend for an additional 3 years. As YPO is not an employer in Dubai, this role is offered as a consultant position.
• Location: Dubai (Remote-first role)

About the Role

We are seeking a Regional Operations Manager (internal title Regional Manager) to support our Chapters & Regions team. This role ensures smooth operations, effective communications, and impactful programs across our global community. You'll be the primary point of contact for chapter managershelping them drive engagement, manage logistics, and execute key initiatives that strengthen the YPO network.

Your Impact as a Regional Manager

Global Operations & Support

???? Serve as the primary point of contact for chapter managers, ensuring a smooth and professional experience.

???? Train and onboard new and existing chapter managers on YPO processes, systems, and best practices.

???? Partner with leadership to track initiatives, contribute to decision-making, and leverage global resources for success.

Regional Leadership & Engagement

???? Manage regional communications, aligning with global priorities and strategies.

???? Oversee logistics for regional meetings, leadership workshops, and strategic initiatives.

???? Partner with Regional Officers to develop budgets, manage regional funds, and support key financial processes.

Collaboration & Best Practices

???? Provide expert guidance to chapter managers and officers, ensuring alignment with YPO's mission and standards.

???? Foster cross-regional collaboration to maximize impact while customizing initiatives to regional needs.

???? Utilize Salesforce and Microsoft Office Suite to generate reports, track performance, and manage key data.

Additional Responsibilities

? Support the identification and development of new chapter managers and regional officers.

? Regularly engage with regional directors and leadership teams to align on goals and track progress.

? Ensure efficient, high-touch stakeholder engagement, offering solutions that drive results and enhance member experiences.

Key Responsibilities

???? Empower & Support Chapter Managers Train, onboard, and guide them through YPO's systems and best practices.

???? Drive Regional Engagement Manage regional communications, data tracking, and key membership processes.

???? Lead Meeting & Event Execution Oversee regional board meetings, workshops, and strategic initiatives.

???? Oversee Regional Budgets Manage reimbursements, financial processes, and reporting.

???? Streamline Workflows & Processes Utilize Salesforce & Microsoft Office Suite to generate reports and track key metrics.

What You Bring

?? 5+ years of experience in a global, senior-level support role, preferably within associations or professional services.

?? Strong customer service and problem-solving skills in high-touch environments.

?? Experience managing multiple stakeholders, events, and governance structures.

?? Proficiency in Microsoft Office Suite & CRM platforms (Salesforce preferred).

?? A Bachelor's degree or equivalent experience.

Why You

You thrive in a collaborative, multi-cultural environment and are excited by the opportunity to make a global impact. Proactive, resourceful, and driven by a passion for creating meaningful connections, you'll be a natural fit for this role. If you're excited to shape the future of YPO's family and spouse/partner initiatives, we'd love to hear from you.

How to Apply:

Ready to make a lasting impact ???? Apply Now to join YPO as our Regional Manager and help us create a world of connections, leadership, and growth.

YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.