Credit Controller

CDHORIZON Middle East; United Arab Emirates; On-site; AED 50,000 - 90,000; Full time

Job summary

Join a dynamic team in the heavy equipment rental industry as a Credit Controller, where you will manage credit functions and optimize processes across the Middle East. This role offers the opportunity to work in a multicultural environment, focusing on credit risk management and financial analysis. With a strategic mindset and strong analytical skills, you will collaborate with cross-functional teams to ensure timely collections and improve operational processes. This is an exciting chance to make a significant impact on the company's financial health while developing your career in a growing organization.

Qualifications

• 5+ years of experience in credit and collections, preferably in heavy equipment rental.
• Proven experience in credit risk management and financial analysis.

Responsibilities

• Manage customer accounts to ensure prompt payment and minimize credit risk.
• Prepare monthly reports on collections, AR aging balances, and KPIs.

Skills

Credit Risk Management

Financial Analysis

Analytical Skills

Negotiation Skills

ERP Systems Proficiency

Multilingual Communication

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Accounting

Bachelor's Degree in Finance

Bachelor's Degree in Economics

Tools

ERP Systems

Microsoft Excel

Job description

We are seeking a highly skilled and experienced Credit Controller to join our dynamic team in the heavy equipment rental industry. The successful candidate will be responsible for managing and optimizing the credit control function across the Middle East region. This role requires a strategic thinker with strong analytical skills, a deep understanding of credit risk management, and the ability to collaborate effectively with cross-functional teams to ensure timely collections and minimize credit risk.

Key Responsibilities:

Credit Management:

Collect, monitor, and manage customer accounts to ensure prompt payment.

Analyze customer financial statements, credit scores, and forecasts to set and manage internal credit limits and booking allowances.

Administer hold policies based on payment history and risk evaluation, maintaining bankruptcy files for customers.

Maintain and update customer credit limits in the ERP system and manage the shipment order release process for orders on credit hold.

Customer Account Management:

Update customer accounts with relevant notes regarding credit history, contact dates, and other critical information to keep stakeholders informed of credit risk.

Liaise with data privacy and logistics teams for Customer document checks and KYC preparation.

Reporting and Analysis:

Prepare monthly reports on actual results versus targeted goals, including AR aging balances, collections, DSO, and other KPIs for the region.

Establish documentation to support recommended reserves for uncollectible accounts and write-offs in line with company policies.

Process Improvement and Compliance:

Develop and manage credit and collection processes to support operating entities, ensuring compliance with company credit policies.

Participate in cross-functional teams to improve customer payment cycles and operational processes.

Analyze, refine, and document process workflows and metrics to drive continuous improvement.

Dispute Resolution and Negotiation:

Investigate and resolve payment discrepancies and invoice disputes within established guidelines.

Negotiate the resolution of collection matters with customers, engaging Finance Manager, sales team, and legal team as necessary.

Leadership and Collaboration:

Initiate and manage monthly credit reports to review accounts receivable and agree on action plans with sales teams, finance, and management.

Provide recommendations for non-standard terms and conditions, coordinating special terms requests for approval.

Qualifications and Experience:

Bachelor's degree in Business Administration, Accounting, Finance, Economics, or a related field.

Minimum of 5 years of experience in credit and collections, credit analysis, or a related finance role preferably within heavy equipment rental industry in UAE.

Proven experience in credit risk management, financial analysis, and process improvement.

Proficiency in ERP systems and advanced Excel skills.

Must be multilingual.

Key Competencies:

Strong analytical and problem-solving skills.

Excellent communication and negotiation abilities.

Ability to work collaboratively across teams and regions.

High attention to detail and organizational skills.

Strategic mindset with a focus on continuous improvement.

Why Join Us

This is an exciting opportunity to play a pivotal role in a growing organization within the heavy equipment rental industry. You will have the chance to work in a multicultural environment, contribute to process optimization, and make a significant impact on the company's financial health.