Associate, Client Service

Alpha Sights Ltd; Dubai; On-site; AED 200,000 - 293,000; Full time

Job summary

An established industry player is seeking ambitious individuals for their Associate Program, designed to kickstart your career in a dynamic commercial environment. In this role, you will connect clients with expert knowledge, manage multiple projects, and develop essential skills in communication, negotiation, and project management. With a clear path for advancement and opportunities for further education, this position offers a unique chance to thrive in a fast-paced setting. Join a team that values resilience and a client-first mindset while enjoying competitive compensation and comprehensive benefits.

Benefits

25 vacation days

Comprehensive private health insurance

Dental insurance

State-of-the-art office amenities

Work from home option on Fridays

Qualifications

• Strong academic credentials and noteworthy extracurricular achievements.
• Relevant internship experience is preferred.

Responsibilities

• Recruiting experts and managing client-expert communications.
• Understanding project context and ensuring seamless collaboration.

Skills

Fluent English (C2 Level)

Conversational Arabic

Client Management Skills

Negotiation Skills

Project Management

Education

Undergraduate Degree (2:1 or above)

Job description

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You possess a client-first mindset.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.

A day in the life of an Associate

As an Associate in the Client Service team, you ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients projects, often under tight deadlines.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means:

• Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You ll need to bring your A game to work, daily. We are looking for:

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience
• Fluent English C2 level is required and full professional/conversational Arabic.
• Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.
• 25 vacation days, in addition to all UAE national holidays.
• Comprehensive private health and dental insurance.
• State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.

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