Data Entry Clerk - Emirati Program

ACOUP; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in the UAE is seeking a Customer Service Representative to provide exceptional service and support in government relations. The ideal candidate will have 1-2 years of experience and a strong understanding of UAE processes. Responsibilities include managing customer inquiries, ensuring data accuracy, and training new staff. This role requires excellent communication skills in both Arabic and English.

Qualifications

• 1-2 years experience in customer service and government relations.

Responsibilities

• Serve customers in a timely and professional manner.
• Ensure 100% data entry accuracy.
• Guide and train new team members.

Skills

Knowledge of UAE government processes and regulations

Detail-oriented

Strong communication skills

Education

High school or Degree holder

Job description

Job Description:

• Serve customers in a timely and professional manner, ensuring to deliver excellent customer service.
• Provide advice and guidance to the client to correctly answer their question.
• Ensure 100% data entry accuracy on all typing applications.
• Achieve monthly target of250applications.
• Guide and train new team members, set the role model example.
• Support when sick or annual leave leaves the rota short staffed, and ensure the customers are never waiting for staff.

Required Experience:

• At least 1-2 years experience in customer service and government relations

Required Education & Qualification:

• With UAEpassport & family book holder
• High school or Degree holder

Skills Required:

• Knowledge of UAE government processes and regulations.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• 100% accuracy data entry
• Ability to work collaboratively with teams and independently handle government process.

Any Additional Requirements:

• Strong communication skills both Arabic and English
• Excellent interpersonal and problem-solving skills