Account Manager

Vibes Events & Promotions; United Arab Emirates; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an energetic Account Manager to join their dynamic Commercial Partnerships Team. This role involves managing client relationships, preparing detailed project quotes, and identifying upselling opportunities to enhance service offerings. The ideal candidate will possess strong communication skills and a proactive mindset, ensuring client satisfaction while driving company growth. If you thrive in a fast-paced environment and have a passion for client relations, this is the perfect opportunity for you to make a significant impact in the events and promotions sector.

Qualifications

• 5+ years of experience in account management or sales.
• Strong verbal and written communication skills in English.
• Proficient in CRM software and Microsoft Office Suite.

Responsibilities

• Manage client relationships and ensure satisfaction.
• Prepare detailed quotes based on client requirements.
• Identify upselling opportunities to increase revenue.

Skills

Account Management

Sales

Client Relationship Management

Communication Skills

Problem-Solving

Negotiation Skills

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Marketing

Tools

CRM Software

Microsoft Office Suite

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

5 to 12 years

Graduate

Job Function

Marketing / MR
Sales / Retail / Corporate / Business Development

Skillset

experience in account management, sales

Preferred Jobseekers

Jobseekers from any country

An energetic and proactive Account Manager to join our Commercial Partnerships Team. You will be responsible for handling all aspects of quoting for client staffing projects, including the preparation of accurate and detailed quotes based on client requirements. You will also be responsible for managing and expanding relationships with our existing clients while identifying opportunities for upselling our staffing services. This position requires strong communication skills, attention to detail, an entrepreneurial mindset, and a passion for driving client satisfaction and company growth.

Key Responsibilities:

1.Client Relationship Management:

Develop and maintain strong, long-lasting relationships with clients to ensure their ongoing satisfaction.

Serve as the main point of contact for all client inquiries, and proactively manage communication.

Provide a personalized experience, addressing specific client needs and preferences.

2.Sales & Upselling:

Identify and pursue opportunities to upsell additional services and increase revenue from existing clients.

Work closely with clients to understand their future needs and propose appropriate staffing solutions.

Present and promote new services to clients and demonstrate their value.

3.Quote Preparation & Project Coordination:

Prepare detailed and accurate quotes for clients based on their project requirements.

Work with internal teams to ensure that all client needs are communicated and understood for smooth execution.

Manage the end-to-end process of delivering services, from initial quote to final invoice.

4.Account Strategy & Growth:

Develop strategies for expanding accounts and increasing client spend.

Analyze client feedback and identify areas for service improvement or new service offerings.

Regularly check in with clients to ensure that they are satisfied and that any issues are resolved promptly.

5.Administrative Tasks:

Prepare and send invoices, ensuring accuracy and timeliness.

Maintain accurate records in CRM systems regarding client interactions, preferences, and any relevant notes.

6.Collaboration & Internal Communication:

Collaborate closely with the operations and staffing teams to ensure a seamless service delivery process.

Work with the marketing team to ensure that clients are aware of all relevant promotions or new services.

WORKING HOURS: Saturday - Friday, 8:30 am - 6:00 pm (Every other Saturday off)

If you are a customer-centric professional with a passion for client relations, we would love to hear from you!

Requirements:

Proven experience in account management, sales, or a client-facing role minimum 5 years
Experience of working in the UAE events market.
Strong verbal and written communication skills in English.
Exceptional interpersonal skills and ability to build rapport with clients.
Strong problem-solving and negotiation skills.
Results-driven, with a strong focus on meeting targets and deadlines.
Ability to think strategically and proactively anticipate client needs.
Proficient in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
A proactive and solution-oriented mindset.
Bachelor s degree in Business, Marketing, or a related field is preferred.

Company Industry

• Advertising
• PR
• Event Management

Department / Functional Area

• Business Development

Keywords

• Account Manager

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