Property Manager

Asteco Property Management; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading property management company is seeking a Property Manager to oversee a residential portfolio in Abu Dhabi. The role involves maximizing leasing revenue, managing a team, and ensuring compliance with UAE Rental Property Laws. Candidates should have a bachelor's degree, extensive property management experience, and be bi-lingual in English and Arabic.

Qualifications

• Minimum 8 years’ experience in Property Management, with at least 3 years in a managerial role.
• Sound knowledge of UAE Rental Property Laws and Directives.
• Bi-lingual in English and Arabic.

Responsibilities

• Manage a residential property portfolio and PM team responsible for maximizing leasing.
• Achieve revenue targets and prepare draft annual budgets.
• Ensure timely collection of rent and manage tenant vacates.

Skills

Results Orientation

Customer Focus

Business Awareness

Education

Bachelor’s degree in Business Administration, Economics, or related field

Job description

Job Purpose:

To manage a designated section of the Estate Management portfolio and ensure IFM maintains the property portfolio in optimal condition to generate maximum income for stakeholders.

Additionally, to achieve targeted leasing revenue from the residential property portfolio while maintaining the desired occupancy rate.

Roles & Responsibilities:

• Manage a residential property portfolio and PM team responsible for maximizing leasing, collaborating with the FM team to maintain properties, and handling tenancy agreements, renewals, transfers, and vacates.
• Achieve revenue targets, updating the Accounts Receivables weekly.
• Prepare draft annual budgets, including revenue forecasts, OPEX, and CAPEX for review.
• Monitor budget expenditure to ensure proper utilization.
• Ensure timely processing of Service Contracts, Purchase Requisitions, TCRFs, PPCs, and VOs.
• Prepare quarterly rent reviews and verify utility invoices.
• Review and verify vendors’ invoices and job cards before payments.
• Oversee creation and verification of tenancy contracts, ensuring accuracy and proper documentation in Tawtheeq and SAP systems.
• Validate tenant documents and lease details before endorsement.
• Ensure properties are ready for occupation, reviewing check-out reports and coordinating remedial works.
• Ensure timely collection of rent, security deposits, and admin fees, and verify IBANs.
• Follow up on overdue payments and notify legal if necessary.
• Manage cash and cheque collections, ensuring timely deposits.
• Guide tenants on utility connections, tenancy protocols, and vacating procedures.
• Monitor renewal notices, investigate issues, and emphasize tenant retention.
• Process lease transfers and terminations with empathy and compliance.
• Manage tenant vacates, security deposits, and conduct site inspections for property maintenance.
• Liaise with facilities management for maintenance and inspections, providing feedback and approvals.
• Ensure properties are insured and manage property take-over and updates in Tawtheeq system.
• Create and renew property management agreements as needed.
• Maintain relationships with owners/landlords, reviewing performance and rental strategies.
• Prepare business cases for asset enhancements and develop new business opportunities.
• Handle owner inquiries, conduct site inspections, and follow up on referrals.
• Review tenant inquiries, service requests, and complaints, ensuring timely resolution.
• Plan team leave schedules, review customer satisfaction surveys, and implement improvements.
• Follow communication protocols for calls and emails, enhancing customer experience.

Education, Experience, Skills and Competencies:

Education:

Bachelor’s degree in Business Administration, Economics, or related field.

Experience and Skills:

Minimum 8 years’ experience in Property Management, with at least 3 years in a similar managerial role.

Sound knowledge of UAE Rental Property Laws and Directives.

Bi-lingual in English and Arabic.

Valid Driving License.

Competencies:

Results Orientation, Achievement, Customer Focus, Business Awareness.

Frameworks, Boundaries & Decision-Making Authority:

Responsible for a designated section of the property portfolio.