Service Coordinator

MAN Diesel & Turbo; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in the UAE is seeking a Service Administrative Coordinator to provide essential administrative support, manage records, and assist in resource allocation. The ideal candidate will have strong organizational skills and experience in a similar role. Proficiency in Microsoft Office and familiarity with SAP Business One are essential. Join a dynamic team and contribute to improving service efficiency while ensuring timely execution of tasks.

Qualifications

• Minimum 3 years of experience in a similar role.
• Excellent oral and written communication skills in English.

Responsibilities

• Manage and maintain departmental records, files, and databases.
• Assist in preparing presentations and meeting materials.
• Monitor and follow up on department KPIs.

Skills

Communication

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

SAP Business One

Cloud for Service

Job description

Bachelor of Business Administration (Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

As Service Administrative Coordinator, your tasks include:

1. Administrative Support:
   • Manage and maintain departmental records, files, and databases.
   • Prepare and distribute reports, memos, and correspondence.
   • Assist in preparing presentations and meeting materials.
2. Scheduling and Coordination:
   • Maintain and update the department's calendar to ensure timely execution of tasks and projects.
3. Resource Allocation:
   • Assist in the allocation and tracking of resources, including tools, equipment, and spare parts.
   • Coordinate with service coordinators to ensure resource availability for service tasks.
4. Documentation and Reporting:
   • Maintain accurate records of service activities, customer interactions, and resource usage.
   • Generate and analyze reports to support decision-making and improve service efficiency.
5. KPI Tracking and Follow-Up:
   • Monitor and follow up on department KPIs.
   • Assist in preparing and presenting KPI reports to management.
   • Identify areas for improvement and support corrective actions.
6. General Office Duties:
   • Order supplies, manage mail, and maintain office equipment.
   • Support the team with various administrative tasks as needed.

Qualifications

• High school diploma or equivalent; additional qualifications are a plus.
• Excellent oral and written communication skills in English.
• Minimum 3 years of experience in a similar role.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with SAP Business One and Cloud for Service.
• Ability to work independently and in a team.
• Good planning and organizational skills.
• Professional appearance and manner.
• Valid UAE driver’s license.

Company Industry

• Administration

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