Documentation Controller

Megan International DMCC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Megan International DMCC in Dubai is seeking a Documentation Controller to support its expanding international sales team. The ideal candidate will have a diploma or degree in Engineering and 2-3 years of experience in document control, particularly with ADNOC projects. This role involves document tracking, client communication, and ensuring customer satisfaction.

Qualifications

• Minimum of 2-3 years of relevant regional experience.
• Experience in document control departments handling ADNOC projects.

Responsibilities

• Creating an internal system for document tracking.
• Coordinating with the factory for submission of technical documents.
• Maintaining records of document submissions and revisions.

Skills

Document Control

Technical Communication

Customer Satisfaction

Education

Diploma in Instrumentation or Mechanical Engineering

Bachelor of Technology/Engineering in Instrumentation or Mechanical

Job description

Diploma (Instrumentation & Control, Mechanical), Bachelor of Technology/Engineering (Instrumentation, Mechanical)

Nationality: Indian or Any

Vacancy: 1 Vacancy

Job Description

MEGAN International DMCC Dubai

International Sales Office of Nirmal Industrial Controls - India

Leader in the field of Self-actuated Pressure Control Valves, Low Pressure Nitrogen Blanketing Systems, Gas Pressure Reducing Stations with Safety Shut Off & Metering Skids, seeks applications for the position of Documentation Controller to support its rapidly expanding international sales team.

The position will be based in Dubai / Mumbai.

Responsibilities:

1. Creating an internal system in liaison with the factory for correct document tracking.
2. Scrutinizing Purchase Orders regarding document requirements.
3. Coordinating with the factory for submission of technical documents to clients in line with purchase order requirements.
4. Resolving technical queries and obtaining document approval from clients, including managing delivery extensions if delays occur on the customer end.
5. Maintaining records of document submissions, revisions, and comments to ensure timely resubmission.
6. Completing documents in Code 1, submitting MRB, and obtaining approval for the submitted MRB.
7. Processing payments against MRB approval.
8. Ensuring prompt action on customer complaints, communicating job progress to clients, and striving for customer satisfaction.
9. Reviewing and taking appropriate action for job status reports and escalating issues as necessary.
10. Achieving customer satisfaction and delight through proactive communication.

Desired Candidate Profile

Ideal candidates should be graduates or diploma holders in Instrumentation or Mechanical Engineering, with a minimum of 2-3 years of relevant regional experience, particularly in document control departments handling ADNOC projects.

Remuneration will be commensurate with experience and aligned with major international firms operating in the region, offering excellent career development opportunities.

Application Process

If you meet the above criteria, please send your CV to Susmitha Muraleedharan within the next 7 days at: [e-mail]

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