Sales Back Office Specialist

Dubai Finanz; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading company in Dubai is seeking a Customer Support Specialist to enhance customer interactions and support the sales process. The ideal candidate will have a Bachelor's degree in Business Administration and excellent communication skills in German. This role offers a secure position with growth opportunities in a modern office environment.

Benefits

Free Snacks

Drinks

Fruit

Modern Office

Opportunities for Growth

Qualifications

• Enjoy direct customer contact demonstrating confidence and friendliness.
• Proficient in digital tools and excellent communication skills.

Responsibilities

• Conduct technical Zoom checks with customers.
• Review and process submitted customer documents.
• Support the sales process and manage appointments.

Skills

Customer Contact

Organizational Skills

Proactive Mindset

Communication

Education

Bachelor of Business Administration

Tools

Zoom

CRM Systems

Microsoft Office

Job description

Job Title: Customer Support Specialist

Qualification: Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1

Job Description

1. Conduct technical Zoom checks with customers to ensure all requirements for expert interviews are met.
2. Review and process submitted customer documents and address missing information through targeted inquiries.
3. Prepare analytical documents for expert discussions.
4. Support the sales process actively, including managing appointments and preparing and following up on customer meetings.
5. Maintain an excellent first impression through professional, friendly, and charming communication over the phone.

Candidate Requirements

1. Enjoy direct customer contact via phone, demonstrating confidence, friendliness, and charisma.
2. Structured, reliable, and independent work ethic with strong organizational skills.
3. Proactive mindset with the ability to identify and address tasks early in a solution-oriented manner.
4. Proficient in digital tools such as Zoom, CRM systems, and Microsoft Office applications.
5. Excellent written and spoken German; knowledge of English is an advantage.

What We Offer

1. A secure, long-term position with opportunities for growth.
2. A positive work environment with a modern, well-equipped office in Downtown, including amenities such as a barista, free snacks, drinks, and fruit.
3. Competitive salary and development opportunities.

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