Store Manager - ASICS

Apparel Group; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a dynamic retail environment where your passion for fashion and customer service can shine! This role involves leading a team to achieve sales targets while ensuring the highest levels of customer satisfaction. You'll implement store procedures, promote loyalty programs, and maintain a fashionable store appearance. An exciting opportunity awaits where your skills in staff management and sales techniques will directly impact the success of the store. Be part of a thriving team that values creativity, teamwork, and a commitment to excellence in retail service.

Qualifications

• Strong customer service skills to enhance sales and loyalty.
• Ability to implement and adhere to operational procedures.

Responsibilities

• Achieve sales targets by ensuring high levels of customer service.
• Manage staff scheduling and maintain store operations effectively.
• Conduct weekly audits and maintain visual merchandising standards.

Skills

Customer Service

Sales Techniques

Visual Merchandising

Product Knowledge

Staff Management

Job description

Key Responsibilities

• Achieve company objectives by ensuring retail staff provide the highest levels of customer service and have the necessary skills and support to maximize sales.
• Implement store operating procedures in accordance with company and brand standards.
• Promote the company's Loyalty Program to maximize customer loyalty and encourage repeat sales.
• Provide feedback to the Area Manager and Operations Manager regarding employees and products.

Additional Responsibilities

• Brief and guide staff to meet daily, weekly, and monthly sales targets.
• Maintain a fashionable and well-groomed appearance with up-to-date product knowledge to minimize stock loss.
• Stay informed about new products, trends, and fashion directives to effectively respond to and anticipate customer needs.
• Ensure adherence to store operating procedures, brand, and company policies at all times.
• Apply creative sales techniques to achieve or exceed store sales targets.
• Maintain optimal stock levels to maximize sales opportunities.
• Conduct weekly store audits and resolve any discrepancies.
• Manage daily staff scheduling, leave, and grievances.
• Maintain visual merchandising standards as per set guidelines.
• Promote the Club Apparel Loyalty Program to encourage repeat purchases.
• Supervise store operations and provide feedback to the Area Manager regarding staff and products.
• Maintain constant vigilance regarding store security, ensuring no negligence.
• Stay updated on various group brands to facilitate suggestive selling.
• Take responsibility for end-to-end store operations.
• Be physically fit to stand for extended hours and handle heavy lifting.