VIP Passenger Charter Broker

Chapman Freeborn Airchartering; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading company in the aviation industry is seeking a Remote Passenger / VIP Charter Broker in Dubai. The role involves managing charter flights, developing client relationships, and maximizing business opportunities. The ideal candidate will have a passion for aviation, strong sales skills, and experience in brokering charter flights. Join a dynamic team and contribute to a company committed to excellence and client satisfaction.

Qualifications

• 3-5 years of relevant experience in aviation or charter brokering.
• Proficiency in local language and English.

Responsibilities

• Manage all aspects of passenger charter flights from request to completion.
• Develop and manage a portfolio of clients, seeking new business.
• Negotiate with aircraft providers to secure best value.

Skills

Sales

Negotiation

Problem Solving

Customer Service

Relationship Building

Job description

Passenger & VIP Charter Broker

Chapman Freeborn has an exciting opportunity for a Remote / Work from Home Passenger / VIP Charter Broker to join our team in Dubai. The successful candidate will be passionate about the aviation industry, savvy in sales, negotiations, problem solving, and have experience brokering charter flights for passengers, working with governments, high net worth individuals, or within the entertainment industry.

If this is you, we want to hear from you today!

Due to the increased interest that this niche and rare position is likely to create, we ask that you submit a cover letter with your application, outlining why you are interested in the position and what motivates you to pursue a career as a Passenger Charter Broker within the Air Charter Industry.

Purpose of the Role

1. Manage all aspects of a Passenger charter flight from initial request to booking and flight operation completion.
2. Maximize business opportunities by offering tailored solutions within budgetary and operational restrictions while ensuring profitability.
3. Develop and manage a portfolio of clients, actively seeking new business through leads, recommendations, and networking.

Flight Quoting

1. Communicate effectively with aircraft providers for offers.
2. Negotiate to procure best value for clients.
3. Evaluate commission schedules.
4. Provide timely, detailed, and accurate offers to clients.
5. Follow up regularly to secure confirmations.

Flight Booking

1. Ensure contracts, insurance, and regulatory compliance.
2. Verify contract details and ensure all terms comply with company agreements.
3. Issue flight briefs with all relevant information.

Client Relationship Management

1. Identify client requirements and source suitable aircraft solutions.
2. Maintain and develop relationships with key clients and new leads to maximize opportunities and loyalty.
3. Keep clients informed of developments related to bookings.

Business Development

1. Identify new business opportunities.
2. Support sales activities and prospecting efforts.
3. Engage in cold calling to expand the client portfolio.
4. Represent the organization at trade shows and industry events.

Information Management

1. Record customer and prospect information in the CRM system promptly.
2. Stay updated on operational capabilities of aircraft, airports, and handlers.
3. Participate in conference calls for effective communication within the team.
4. Maintain communication with other brokers and airlines to maximize sales.
5. Handle sensitive data confidentially.
6. Ensure all contracts are accurate and legally compliant.

Other Responsibilities

1. Perform additional duties within the role's scope as required.
2. Travel as needed for business purposes.
3. Comply with company policies and industry updates.
4. Participate in rotating out-of-hours duties.

Qualities We Look For

1. 3-5 years of relevant experience.
2. Based in the specified location.
3. Proficiency in the local regional language and English.
4. Knowledge of the local market and aviation industry.
5. Team player with strong relationship-building and customer service skills.
6. Ability to balance client needs with business objectives.

With over 45 years of experience, the Chapman Freeborn group offers a diverse range of aviation services globally. Our expertise makes us the preferred choice for logistics providers, multinational corporations, travel partners, and the entertainment industry.

Whether arranging oil equipment delivery, sports team flights, or private jet bookings, the sky’s the limit in charter services.

The Chapman Freeborn Group is part of Avia Solutions Group, the largest aerospace business from Central & Eastern Europe, with 83 offices and stations worldwide, employing over 7,000 professionals providing aviation solutions globally.

Company Values

Committed, Honest, Accountable, Resourceful, Trustworthy, Ethical, Respectful

We offer a competitive salary and benefits package to the right candidate.

Chapman Freeborn is an equal opportunity employer committed to diversity in the workplace.

Recruitment agencies: Please note we have an in-house recruiter and a preferred agency list reviewed annually. We do not accept speculative CVs or applications. We proactively reach out to agencies as needed, so please refrain from calling us.