Business Intelligence Engineer, Delivery Experience

Amazon; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Intelligence Engineer to join their dynamic Delivery Experience team in the MENA region. In this pivotal role, you will leverage your analytical skills to transform data into actionable insights, driving significant business impact. Your expertise in data analysis, project management, and statistical techniques will be essential in developing business metrics and uncovering consumer insights. This position offers the opportunity to thrive in a fast-paced, entrepreneurial environment, where your contributions will enhance customer experience and inform strategic planning. If you are passionate about data and eager to make a difference, this role is perfect for you.

Qualifications

• 3+ years of experience in data analysis and interpretation.
• Expertise in SQL and data visualization tools like Tableau.
• Experience in statistical analysis and data modeling.

Responsibilities

• Analyze and solve business problems using data mining and modeling.
• Manage projects from start to finish, including data gathering and insights.
• Drive business performance reporting and facilitate team reviews.

Skills

Data Analysis

SQL

Data Visualization

Project Management

Statistical Analysis

Critical Thinking

Education

Bachelor's Degree in a related field

Tools

Redshift

Oracle

NoSQL

Tableau

Quicksight

Python

R

SAS

Matlab

AWS (EC2, S3, DynamoDB)

Job description

DESCRIPTION

Are you obsessed about customers, passionate about working with data and eager to make broad business impact? Do you thrive in a fast-paced environment and enjoy transforming data into actionable recommendations to delight our customers?

The Delivery Experience team is looking for a Business Intelligence Engineer who will play a critical role in shaping and executing DEX initiatives within the MENA region.

The BIE will be responsible for developing business metrics, mining data to uncover consumer insights and business opportunity, and collaborating with internal stakeholders to drive the business. The ideal candidate will be highly analytical with proven experience in delivering results.

The BIE will be detail oriented, and possess expertise in both qualitative and quantitative analysis with a passion for delivering actionable insights to key stakeholders. The right candidate will blend advanced reporting with strong critical thinking and project management skills. Your success in the role will have a large impact on improving customer experience in MENA.

The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal. They will be relentlessly focused on improving the customer experience. Flexibility and the ability to prioritize in a changing business environment will also be key. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment.

Key job responsibilities
Analyze and solve business problems at their root, stepping back to understand the broader context. • Use data mining, model building, and other analytical techniques to develop customer insights and business opportunity. • Manage and execute entire projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. • Drive development of quantitative models necessary for evaluation and implementation of new strategies with business stakeholders. • Perform market segment analysis to identify new trends and opportunities necessary to inform strategic planning. • Drive business performance reporting and facilitate team reviews weekly, monthly, and quarterly.

BASIC QUALIFICATIONS

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

PREFERRED QUALIFICATIONS

- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets

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