IT Operations Project Manager

Stryker Corporation; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company is seeking an experienced IT Operations Project Manager to oversee the planning and delivery of IT operations projects. The ideal candidate will manage project timelines, stakeholder expectations, and ensure alignment with IT service management frameworks, contributing to the overall success of IT operations.

Qualifications

• 5 years of experience in IT operations project management.
• Strong knowledge of IT service management frameworks (ITIL).
• Ability to manage multiple projects simultaneously.

Responsibilities

• Develop project plans, timelines, and resource allocation.
• Communicate with stakeholders to ensure expectations are met.
• Identify, assess, and mitigate project risks.

Skills

Communication

Leadership

Analytical skills

Problem-solving

Tools

ServiceNow

BMC Helix

Job description

Job Summary:

Our client is seeking an experienced IT Operations Project Manager to oversee the planning execution and delivery of IT operations projects. The ideal candidate will have a strong background in managing IT operations projects ensuring timely delivery and meeting stakeholder expectations.

Key Responsibilities:

Project Planning: Develop project plans timelines and resource allocation for IT operations projects

Stakeholder Management: Communicate with stakeholders ensure expectations are met

Risk Management: Identify assess and mitigate project risks

Team Management: Lead crossfunctional teams ensure collaboration

Progress Monitoring: Track project progress identify areas for improvement

IT Service Management: Ensure projects align with IT service management frameworks (ITIL)

Change Management: Implement changes to IT systems and processes

Problem Management: Identify and resolve problems that impact IT operations

Requirements:

5 years of experience in IT operations project management

Strong knowledge of IT service management frameworks (ITIL)

Excellent communication and leadership skills

Ability to manage multiple projects simultaneously

Strong analytical and problemsolving skills

Technical Skills:

Familiarity with IT operations management tools (ServiceNow BMC Helix)

Knowledge of IT infrastructure components (servers storage networks)

Understanding of cloud computing platforms (AWS Azure Google Cloud)