Service Technician

Schindler Group; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading global provider of elevators and escalators is seeking a Service Technician in Dubai. The role involves performing service and repairs on customer equipment, ensuring high customer satisfaction, and complying with safety policies. Candidates should have relevant technical qualifications and experience in the industry.

Qualifications

• Minimum of two years service/maintenance experience in the elevator and escalator industry.
• Proven track record in testing and commissioning will be an added advantage.

Responsibilities

• Perform all service, call-backs and repairs on customer's equipment efficiently.
• Respond to all call-backs in a timely manner.
• Keep the customer informed regarding the condition of their equipment.

Skills

Communication

Education

ITI or diploma

Vocational/technical course certificate

Job description

Location: Dubai, Dubai, United Arab Emirates

Requisition ID: 60481

Schindler stands for mobility. Mobility needs experts.

Join our team in Dubai.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 64,000 employees in more than 100 countries.

Schindler UAE is the operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the United Arab Emirates, including Bluewaters, Bvlgari Hotel and, the Dubai Mall.

Service Technician

Mobility is the goal

• You perform all service, call-backs and repairs on customer's equipment in an efficient, effective, and professional manner to provide outstanding customer service following the security rules.
• You respond to all call-backs that are assigned in a timely manner and be available for call-back coverage during regular work hours, nights, weekends, and holidays.
• You work in a cooperative and sharing manner with other technicians to provide the highest overall customer satisfaction for the branch.
• You keep the customer informed regarding the condition of their equipment, preventive and corrective repairs, and discretionary repairs or modernizations.
• You comply with all safety policies and requirements of Schindler and the customer.
• You complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair work reports.
  
  

Mobility needs you

• ITI or diploma holder, or vocational / technical course certificate holder
• Minimum of two years service/maintenance experience in the elevator and escalator industry
• Proven track record in testing and commissioning will be an added advantage
• Must have good communication skills both written and verbal