IT Service Desk Analyst- Dubai ,Australia ,Singapore ,Luxembourg-DREAM BRIDGE IMMIGRATIONS-2-7 [...]

DREAM BRIDGE IMMIGRATIONS; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading immigration company is seeking a System Integrator to manage IT solutions and client relationships. The role involves project management, vendor coordination, and maintaining high customer service standards in a dynamic environment. Ideal candidates will have a strong background in IT and proven client management skills.

Qualifications

• Experience in IT software and client service roles.
• Ability to manage projects and staff effectively.
• Strong understanding of current IT equipment and services.

Responsibilities

• Provides client assessments and pitches IT equipment and service packages.
• Manages projects by creating timelines and adhering to budgets.
• Maintains relationships with technology and software vendors.

Skills

Client Assessment

Project Management

Vendor Relationship Management

Customer Service

IT Solutions

Job description

Call or WhatsApp to check your eligibility

Aman - SEVEN FOUR TWO EIGHT ZERO ZERO SIX FOUR TWO TWO

Job location: Only overseas countries

Responsibilities:

1. Provides client assessments and pitches IT equipment and service packages during meetings or presentations.
2. Offers innovative solutions that meet clients' needs while remaining cost-effective.
3. Manages projects by creating timelines, adhering to budgets, and assigning staff members.
4. Establishes client and sales goals, and tracks progress and other metrics.
5. Maintains relationships with technology, software, and security vendors.
6. Manages and assesses the performance of staff members who support sales and installation.
7. Identifies staffing needs and collaborates with HR to pursue hiring.
8. Specializes in IT needs for industries such as academics, finance, or healthcare.
9. Maintains familiarity with current and upcoming IT equipment, services, and developments.
10. Coordinates troubleshooting, support, and service for equipment and networks.
11. Upholds a high standard of customer service and measures client satisfaction.
12. Attends industry events and trade exhibitions to stay updated on product releases and news.

Additional Details:

• Job Function: IT Software - Software Products & Services, Marketing/MR/Media Planning
• Industry: IT-Software
• Specialization: Client Server, Front End Developer, Market Research
• Role: System Integrator, System Security Engineer, Tech Architect, Other IT Software roles

Job Posted by:

DREAM BRIDGE IMMIGRATIONS

DreamBridge has been a leading immigration company for the past 9 years.